Systems Engineering Manager
2 개월전에
Your Career
As our Systems Engineer Manager, you are the technical leader for your District Systems Engineering team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. Our customers need guidance on what applications to deploy from our platform. Your guidance, expertise, and mentorship of your team of SEs will keep them ahead of the latest cyberthreats and stay on the leading edge of prevention.
We are looking for a leader to develop our sales teams, providing training and technical support as a product expert, covering the South Korea Region, direct report to the Korea SE Head who is based in Seoul as well. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the sales account managers, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.
We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change …. but in general if a role is deemed office-based we want our teams to be together four days per week.
Your Impact
Recruit and hire new systems engineers into the territory, hiring the best talent in the industry
Responsible to train, mentor, and review employees on your team, keeping them engaged and successful in their careers
Support field systems engineer team in complex evaluations, problem-solving and challenging customer environments
Define and create an updated system engineering training curriculum
Develop relationships with channel partners and their technical teams to ensure colleagues are appropriately trained and can support our installations
Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
Act as a floating systems engineer and fill in for existing team members if there is a resource conflict or vacation coverage challenge
Act as an escalation point for pre-sales and post-sales technical issues that arise
Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to plan for
Discuss competitor products in the marketplace and positions ours as the best alternative
Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers
Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities
Ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or our lab facilities
Provide advanced 'Partner SE' training for updates in our product suite
Maintain a general understanding of competitor selling strategies
Qualifications
Your Experience
Experience as a pre-sales System Engineer Manager
Has the management experience in the region
Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
Strong communication (written and verbal) and presentation skills
Quota driven attitude focused on client's best solution by being a trusted advisor
Additional Information
The Team
As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
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