[상시인재풀] Brokerage Admin Assistant
2 개월전에
**Job Description:**
**[상시인재풀 Talent Pool]**
UPS Korea는 함께할 인재를 발굴하기 위해 주요 직무 대상의 상시채용 인채풀을 운영하고 있습니다. 인재풀에 지원해주시면 추후 **본 직무 채용시 인재풀 지원자를 우선 검토하여 연락** 드리겠습니다.
**Job Summary:**
The Brokerage staff is responsible for supporting clearance service to customers. He/she follows operation plans and work procedure to meet customer deadlines, maintains a close relationship with customer. This role will actively engage in auditing description on invoice to be submitted for the customs clearance in timely manner. He/she will be the one point of contact for customer enquiries and have a strong command of our customer service policies, and be well-versed and trained in product knowledge that can be critical for offering quick and accurate resolution to customer's shipment. And he/she will be responsible to follow up and help close out internal and external enquires.
**Responsibilities:**
+ Handle import clearance process following work procedure
+ Ensure data accuracy and integrity for import shipment
+ Communicate and gathering requirements from customers and provide feedback to broker for clearance
+ Work with involved parties to customer service
+ Provide customers accurate clearance information and procedure
+ Assist with problem resolution to meet customer needs and customs compliance
+ Work flexibility with other brokerage positions
+ Maintain compliance and UPS Policy
+ Complete training related career development
+ Support other brokerage business/training
**Qualifications:**
+ Practical experience in brokerage, clearance and CS work experience is preferred
+ Confident, trustworthy, customer-oriented and able to work in a fast paced environment
+ Positive and able to work well in a team with excellent interpersonal skill.
+ Hands-on knowledge in MS office program
+ Good ability for reading, writing and speaking English
+ Ability to work with little or no supervision.
**Working hours:**
+ 40 hours per week, Holiday & Sunday shift
**Location:** #205, 77-45, Gonghangdong-ro 295beon-gil, Jung-gu, Incheon
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
**Company:** UNITED PARCEL SERVICE
**Category:** Brokerage (Intl Trd Svcs)
**Requisition Number:** R22005230
**Location:** Incheon,South Korea
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