Customer Experience Specialist
4주전에
Position Summary As a Customer Experience Specialist for Hyperconnect, you will work closely with team members as well as other departments, be responsible and help provide high-quality support for our users from all around the world. Responsibilities
- Reply and analyze feedback about our product from users all over the world (Collaborate with regional managers using English)
- Collaborate with the product development team and developers to analyse new issues, potential bugs and offer solutions
- Research and make suggestions to innovate our service workflow
- (Not a leader position) Requirements
- Native German or French with excellent verbal and written communication skills in English
- Collaborative approach and ability to work well with others cross-functionally and globally
- Ability to effectively operate with flexibility Preferred
- Relevant work experience in the areas of mobile apps and games, mobile business
- Customer service work experience in the areas of mobile apps and games, mobile business
- Customer service work experience in call centers
- Proficiency in languages other than French, German and English (including Korean) How We Work
- Beyond individual growth, you begin to contribute to the growth of the team, learn to collaborate, and proactively solve the tasks you take on.
- You find and solve problems on your own.
- Focusing on the overall work and growth of the team, you get involved in the efficiency and productivity of team tasks and successfully carry out team projects.
- You think beyond the individual and learn how to contribute to building an effective communication culture and teamwork. Hiring Process
- Hiring Type: Contract (1 year). Start date is to be discussed.
- Hiring Process: Application Review > 1st Interview > 2nd Interview > Offer
- Application documents: Detailed English resume in free format based on career history 하이퍼커넥트가 채용하는 포지션에 지원하는 경우, 개인정보 처리에 관하여서는 본 개인정보처리방침이 적용됩니다:
-
License Specialist
3주전에
South Korea The Qt Company 풀타임About the Job We are looking for a License Specialist who will be responsible for educating our customers on Qt’s license policies, ensuring compliance with Qt T&Cs, providing data analysis on Qt usage, and working in cooperation with internal teams to minimize the legal risk associated with non-compliance. You will Educate customers on licensing...
-
License Specialist
3주전에
South Korea The Qt Company 풀타임About the Job We are looking for a License Specialist who will be responsible for educating our customers on Qt's license policies, ensuring compliance with Qt T&Cs, providing data analysis on Qt usage, and working in cooperation with internal teams to minimize the legal risk associated with non-compliance. You will Educate customers on licensing...
-
South Korea Ipsos 풀타임Role overview : Sr. Research Executive(SRE) What will I be doing? Execute all aspects of the research process from questionnaire writing and research design, field management, analysis and interpretation of results through to preparation of reports Build and maintain relationships with key clients by responding to queries and providing updates...
-
South Korea Kitchen Renovation Singapore 풀타임Kitchen Renovation Singapore is a top-notch kitchen makeover service in Singapore. We're all about making kitchens better! Our experienced team focuses on giving you the best kitchen revamp that suits your needs. We pay attention to details and work hard to make sure you're super happy with the results. Your satisfaction is our priority, and we take pride in...
-
South Korea Kitchen Renovation Singapore 풀타임Kitchen Renovation Singapore is a top-notch kitchen makeover service in Singapore. We're all about making kitchens better! Our experienced team focuses on giving you the best kitchen revamp that suits your needs. We pay attention to details and work hard to make sure you're super happy with the results. Your satisfaction is our priority, and we take pride in...
-
South Korea SUCCESSKOREA 풀타임채용제목 Lead Marketing specialist (지원마감) 회사소개 미국계 의료기기업체 업무내용/자격요건 담당직무 ?Develop marketing strategies including new product launch, big picture marketing, annual marketing and 5 yrs. Marketing strategy...
-
South Korea SUCCESSKOREA 풀타임채용제목 Lead Marketing specialist (지원마감) 회사소개 미국계 의료기기업체 업무내용/자격요건 담당직무 ?Develop marketing strategies including new product launch, big picture marketing, annual marketing and 5 yrs. Marketing strategy...
-
Logistics Specialist
3주전에
South Korea Albemarle 풀타임Description Logistics Specialist Responsible for handling import/export and local transportation management for Korea. Job Overview: Work with and manage the Freight forwarders to setup shipments from overseas, be responsible for monitoring the shipment status, work with brokers for Customs clearance timely for the imported shipments in Korea. Work...
-
South Korea Mercedes-Benz 풀타임Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:Digital BusinessGesellschaft:Mercedes-Benz Korea LimitedStandort:Mercedes-Benz Korea Limited, Seoul Square, SeoulStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MERMMArbeitszeit:Vollzeit Join usAufgaben Intro We're seeking a seasoned professional to join us as a CS Digital...
-
South Korea 0493 Varian Medical Systems Korea, Inc 풀타임Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers,...
-
South Korea OTB 풀타임[OTB Korea] Retail Specialist - Jil Sander, Diesel About OTB Group OTB is an international fashion group comprising the iconic, unconventional brands Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. It also controls the Staff International and Brave Kid companies and holds a stake in American brand Amiri. OTB – short for Only The...
-
South Korea Mercedes-Benz 풀타임Tätigkeitsbereich:Marketing / Vertrieb / KommunikationFachabteilung:Digital BusinessGesellschaft:Mercedes-Benz Korea LimitedStandort:Mercedes-Benz Korea Limited, Seoul Square, SeoulStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MERMMArbeitszeit:Vollzeit Join usAufgaben Intro We're seeking a seasoned professional to join us as a CS Digital Products...
-
South Korea Bolttech 풀타임Job Description In this position you will.... Build a customer experience that is connecting people with more ways to protect the things they love. Our CX mission is to provide Fast, Easy, and Flexible customer experiences powered by technology. By making it easier for people to protect the things they love, we want to change the way customers feel...
-
Sales Support
3주전에
South Korea SUCCESSKOREA 풀타임채용제목 Sales Support & & GA Specialist (지원마감) 회사소개 외국계 소비재사 업무내용/자격요건 담당직무 Sales Data Handling - Maintain sales data warehouseand handle data processingin orderfor various type of sales reporting Sales Reporting - Daily sales report of Sell-in by customer by SR by SKU...
-
Sales Support
3주전에
South Korea SUCCESSKOREA 풀타임채용제목 Sales Support & & GA Specialist (지원마감) 회사소개 외국계 소비재사 업무내용/자격요건 담당직무 Sales Data Handling - Maintain sales data warehouseand handle data processingin orderfor various type of sales reporting Sales Reporting - Daily sales report of Sell-in by customer by SR by SKU...
-
Logistics Specialist
3주전에
South Korea Albemarle 풀타임Description Logistics Specialist Responsible for handling import/export and local transportation management for Korea. Job Overview： Work with and manage the Freight forwarders to setup shipments from overseas, be responsible for monitoring the shipment status, work with brokers for Customs clearance timely for the imported shipments in...
-
Customer Service
4주전에
South Korea Snaphunt 풀타임The OfferFantastic work cultureBuilding Teamwork between other countriesThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating...
-
Customer Service
3주전에
South Korea Snaphunt 풀타임The OfferFantastic work cultureBuilding Teamwork between other countriesThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating...
-
Customer Service
3주전에
South Korea Snaphunt 풀타임The OfferFantastic work cultureBuilding Teamwork between other countries The Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating...
-
Website Specialist
4주전에
South Korea COS 풀타임직무 설명Website operationSecure full funnel optimization of the holistic digital customer experience on .com & mobile web.Take a lead role in website operation, performance monitoring, producing regular reports, carrying out competitor analysis, bench-marking, identifying KPIs and providing actionable insightsCollaborate with Digital Experience...
