Cloud Support Engineer
1개월전에
Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?
If you fit the description, you might be the person we are looking for We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.
Every day will bring new and exciting challenges on the job while you:
- Learn and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
- Interact with leading technologists around the world
- Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
- Drive customer communication during critical events
- Drive projects that improve support-related processes and our customers’ technical support experience
- Write tutorials, how-to videos, and other technical articles for the customer community
- Work on critical, highly complex customer problems that may span multiple AWS services
Want to know what’s it like to be a Support at AWS? Take a look
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Seoul, KOR
BASIC QUALIFICATIONS
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in networking administration and troubleshooting
PREFERRED QUALIFICATIONS
- Bachelor's degree in computer science or equivalent
- Experience managing full application stacks from the OS up through custom applications
- Experience in Apache Hadoop, Apache Spark, Apache Hive, and Presto or ETL skills with working experience.
-
Cloud Support Engineer
1개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Cloud Support Engineer
1개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Cloud Support Associate
1주일전에
Seoul, 대한민국 Amazon 풀타임As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud...
-
Cloud Support Associate
1주일전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud...
-
Cloud Support Associate
7 일전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임* AWS Cloud Support Associate - Database 설명회에 참여하신 분들을 대상으로 오픈된 포지션입니다.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
-
Seoul, 대한민국 Amazon 풀타임As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud...
-
Cloud Support Associate
7 일전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud...
-
Seoul, 대한민국 Snowflake 풀타임Build the future of data. Join the Snowflake team.As a Senior Cloud Support Engineer, your role is to delight our customers with your passion and knowledge of the Snowflake Cloud Data Platform. Customers will look to you for technical guidance and for advice in addressing their product usage and issue needs. You will be the voice of the customer into...
-
Cloud Support Associate
1주일전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud...
-
Cloud Support Engineer
7 일전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows)· Networking,...
-
Seoul, 대한민국 Amazon 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows) · Networking,...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows)· Networking,...
-
Seoul, 대한민국 Amazon 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows) · Networking,...
-
Cloud Support Engineer
7 일전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows)· Networking,...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows)· Networking,...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임*** AWS Cloud Support Associate - Database 설명회에 참여하신 분들을 대상으로 오픈된 포지션입니다. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows)· Networking,...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows)· Networking,...
