Support Application Engineer – Tessent/DFT
1개월전에
Job Family: Customer Services
Req ID: 415083
At Siemens, we are always challenging ourselves to build a better future.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.
Job Responsibilities
Contribute to the success of Siemens EDA by increasing customer satisfaction and productivity with Siemens EDA’s Tessent products.
Support and resolve all Tessent software issues of our customers.
Develop and deliver technical training on new features and product updates.
Track and update customer issues using defined Siemens EDA processes and tracking tools.
Develop Technical content for Siemens EDA's knowledge base.
Communicate customers’ technical requirements and customer issues to the Product Team. This will include an understanding and communication of the urgency and impact of these issues to the product and sales teams.
Develop a network of technical relationships at a peer-to-peer level with Siemens EDA worldwide technical teams, our customers, and the Product engineering teams.
Understand customer needs on Tessent, involve, and work with their projects for using the right methodologies and Siemens EDA tools for successful project completion.
Involve and drive the Tool evaluation/benchmark, Technical product presentations, Methodology review, Tool deployment and adoption, drive competitive replacements, and provide customer support during critical Project implementation phases.
Work with worldwide account teams to form strategies and successfully drive Siemens EDA tools inside customer projects to enable Siemens EDA business success.
Job Qualifications
Education: BSEE/MSEE (Master’s degree preferred)
Familiarity with VLSI design, VLSI testing, and design testability.
Experience with design, simulation, and verification of ASIC/VLSI circuits and systems, design verification, and product test generation preferred.
An in-depth understanding of Design for Test (DFT) structures is required. This includes scan-based testing, Memory BIST, Logic BIST, and Boundary Scan
Knowledge of scan data compression methodologies and ATPG flows is desired.
Preferred experience in specific areas :
Operating Systems: UNIX, Linux
Languages: Verilog (Behavioral, RTL, gate level), VHDL (Behavioral, RTL, gate level), TCL, Perl, C/C++ CAD Tools: Synthesis, Simulation, ATPG, Memory BIST, Logic BIST, Boundary Scan.
Strong troubleshooting skills and ability to break a complex problem into its components.
Excellent interpersonal communication skills and customer-facing skills are a must.
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