IT Infrastructure
3주전에
Digital Workplace Management
Responsible for managing IT Workplace & Digital Workplace related tasks, such as IT devices ((e.g.) Laptop, Mobile device, etc.), user's Group account requests provision (create, change, deactivate), user's on/offboard management, Email and MS Products management, Video conference & Collaboration tool management, Network folders & OA devices management, etc. by working together with other IT teams, onsite & online IT Service Desks and suppliers.
Outsourcing and SLA Management (아웃소싱 및 SLA 관리)
Working with and ensuring SLA with relevant IT outsources and vendors in order to keep the level of work quality and constant improve, streamline and optimize IT Workplace & Digital Workplace with appropriate problem management and change management of the processes. Also sometimes providing 2nd level supports for the issue escalated from onsite & online IT Service Desks. (* currently IT Workplace and Service Desk managed under SLA with outsourcing)
Asset, Budget & Cost, Group KPI Management
Managing IT Assets such as IT devices ((e.g.) Laptop, Mobile device, etc.) and Maintaining IT Asset data in IT inventory system. Planning Workplace & Digital Workplace budget including hardware & software upgrade, and Tracking the cost of them by verifying procurement material, IT SA, IT contract, invoices, etc. Monitoring Group IT Workplace & Digital Workplace related KPI and improving in case of low KPI by coordinating and checking them from different IT teams and relevant suppliers.
Support of Monthly IT Security Review and
Yearly Vulnerability Analysis & Assessment
Working for IT Department's Monthly IT Security Review by providing IT Workplace & Digital Workplace related evidences and checking them from different IT teams and relevant suppliers. Also working for Yearly Vulnerability Analysis & Assessment (3 times per a year for different view and area) by providing IT Workplace & Digital Workplace related evidences to assessor, mitigating the vulnerabilities with relevant responsible IT teams and suppliers, and maintaining technical documentation.
Other Relevant Duties as Assigned
Assisting Infrastructure & IT Security Team manager in order to plan and implement corporate and local tasks. Qualifikationen
Education: Computer Science, Information Technology, or related degree preferred
Experience
Minimum 5 years of IT infrastructure and/or Digital Workplace experience
Experience in Windows core technologies, Windows / administration and AD administration experience
Proficiency with computer applications, included but not limited, to M, MS Office Suite, Jira, Confluence, Mobile tech., etc.
Personal skills
High degree of team spirit, and Strong desire to constantly learn
Good problem solving and moderation skills
High reliability in delivering results
Language skills: Fluent in Korean and very good English skill BenefitsMitarbeiterrabatte möglichGesundheitsmaßnahmenMitarbeiter EventsMitarbeiterhandy möglichHybrides Arbeiten möglichFlexible Arbeitszeit möglichGute AnbindungCoachingBetriebliche AltersversorgungKantine, CaféMobilitätsangebote
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