Application Support Engineer
3주전에
Resumen del empleo
MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad en casa. Más información:
As an Application Support Engineer based in our Seoul office you will help our customers solving complex technical issues related to MATLAB, Simulink and our entire suite of products. The list of applications includes Data Analytics, Machine Learning, Internet of Things, Model-Based Design, Advanced Driver Assistance Systems, Physical Modeling, Embedded Code Generation and Rapid Prototyping. As an entry level engineer, this role will help you identify and develop your technical, professional, and personal skills for a successful career at MathWorks. In short, it is a combination of practical experience and formal training in an international work environment that fosters and rewards cooperation, teamwork, learning, and fun.
MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsabilidades
You will support our customers to be successful in using MATLAB, Simulink and our entire suite of products. As part of this, you will be resolving in-depth and complex customer reported issues in a wide area of domains, applications, industries - including latest technology trends. Key to success is collaboration and teamwork with other engineers, specialists and domain experts in the global MathWorks organization. In addition to your technical and troubleshooting skills, an important aspect of this role is communication with internal and external parties. Your direct contact with customers will very valuable for providing user feedback to our Development organization. You will contribute to the continuous improvement of our products by sharing these use cases with Product Development teams. Understanding how our customers are using MATLAB and Simulink will give you a strong foundation in our business and technologies enabling you to grow your career within MathWorks.
Cualificaciones
- A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.
Cualificaciones adicionales
This position requires a passion for continuous learning and professional development, so you must be very motivated and love to learn. MathWorks has a passion for lifelong learning and career growth.
We require:
- A bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, Physics or Mathematics with having over 3 years of work experience is required.
- Experience of working with MATLAB or another programming language (Python, C or C++ or Java or JavaScript)
- Excellent Korean and English language skills are required (written and verbal)
※ Document Return Notice
- Unsuccessful applicants can request the return of their recruitment documents under the 'Fair Hiring Procedure Act (채용절차 공정화에 대한 법률)', excluding documents submitted electronically or without the company's request.
- If you wish for the return or destruction of documents, please request it from our recruiter.
- MathWorks holds recruitment documents for 180 days post-hiring decision, then destroys them if unclaimed, as per the 'Personal Information Protection Act (개인정보보호법)'.
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