Data Center Customer Operations/데이터센터 고객 서버 운영 엔지니어
3주전에
Who are we?
Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Data Center Customer Operations/데이터센터 고객 서버 운영 엔지니어Who Are We?
에퀴닉스는 클라우드 및 네트워크 상호 연결을 제공하는 세계적인 디지털 인프라 기업으로 전 세계 250개 이상의 데이터 센터를 운영하고 있습니다. 많은 고객들은 프라이빗 및 퍼블릭 클라우드의 복잡한 인프라를 단순화하고 통합할 수 있는 플랫폼을 필요로 합니다. 에퀴닉스 글로벌 플랫폼을 통해 고객들은 언제든지 원하는 곳에 필요한 인프라를 배치하여 비지니스 성장에 필요한 모든 것들을 누릴 수 있습니다.
또한, 연속 20년 이상 성장을 기록하며 빠르게 성장하고 있습니다. 혁신적인 고성능 제품 및 서비스를 기반으로 6개 대륙, 32개국의 2,000개 이상의 네트워크, 3,000개 이상의 클라우드/IT 서비스 제공자를 포함한 10,000개 이상의 기업으로 구성된 가장 활발한 글로벌 에코시스템을 구축했습니다.
에퀴닉스의 Operations팀에 합류하게 되시면 고객에게 최고의 서비스를 제공하는 팀의 일원으로 데이터 센터 시설 인프라를 유지 관리하는 주요 업무를 담당하게 됩니다. 해당 팀에서는 다양한 사고와 가치를 수용하고 모든 임직원에게 평등한 업무 환경을 제공하고 있으며 이는 기업의 성공을 위한 핵심 가치로 강조하고 있습니다.
더 알아보기: 에퀴닉스, 가능성을 연결합니다
현직자 이야기: Phil님이 말하는 커리어 성장 기회
Responsibilities
- 데이터센터 운영, 장비 유지보수 및 서비스 프로비저닝을 포함한 기술지원 서비스 제공
- 케이블 설치, 제거 및 테스트 진행
- 서버 및 네트워크 장비 설치, 장애 처리
- Incident 프로세스에 대한 이해 및 처리
- 데이터센터 내 외부업체 작업 관리 및 감독
- SLA 기반 티켓 관리 및 작업 내용 문서화
Qualifications
- 0-4년 IT 인프라 관련 경력 보유
- 정보통신기사, 무선설비기사, 방송통신기사, 통신선로산업기사 등과 같은 기사 자격증 보유자 우대
- 고객 중심적 사고 및 문제 해결 능력
- 기본적인 영어 커뮤니케이션 가능하신 분
- 주말 또는 공휴일을 포함한 교대근무 가능하신 분 (2교대 필수)
- 근무지: 고양시 향동지구 혹은 마포구 상암동
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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