Clinical Application Specialist

6 개월전에


Seoul, 대한민국 Philips 풀타임
JOB DESCRIPTION

Job Title

Clinical Application Specialist - Ultrasound

Job Description

Company Introduction
필립스코리아는 1976년 한국 법인을 설립한 후, 지난 40년간 헬스케어, 소비자 라이프스타일, 조명 등 3대 사업 부문을 중심으로 한국 소비자에게 의미 있는 혁신을 제공하고 한국의 기업 시민으로서 지속 가능한 사회를 만들고자 노력해 왔습니다.
현재는 전문 헬스케어 솔루션과 퍼스널 헬스 솔루션을 통해 전방위적 헬스케어 솔루션을 제공하며, 한국인이 더욱 건강한 삶을 영위하도록 돕고 있습니다. 필립스코리아 본사는 서울시 중구에 위치하고 있으며, 300여 명의 임직원이 근무합니다. 



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Region: Seoul, Korea(서울 중구)

Role Summary:

Clinical Application Specialist, Ultrasound is responsible to ensure that customers (e.g. end-users, technicians, operators) are properly introduced and trained to optimally use Customer Lifetime Value products like clinical options, add-ons & upgrades for Ultrasound delivered, installed and handed over by Philips and maximize customer satisfaction in the assigned region. This position will provide clinical value by training to internal and external customers and increase business volume in Ultrasound Customer Lifetime Value.

Clinical Application Specialist, Ultrasound는 필립스의 Ultrasound(초음파) 제품/솔루션/서비스의 임상 응용에 대한 지식 전문가로써, 제품 및 솔루션에 대한 임상 관련 지원을 하여 고객 만족도를 극대화 하고 비즈니스 규모를 확장하는데에 기여합니다. 고객에게 프레젠테이션 및 제품 데모 시연을 실시하며, 영업 팀에 임상에 관한 교육을 실시합니다.

Key Areas of Responsibilities:

Train customers and partners on clinical procedures and protocols for optimal usage of Ultrasound equipment. Provide re-training for hospital staff and partners on new releases or any add-ons & upgrades for Ultrasound equipment in procedures. Ensure high-quality training and customer satisfaction. Report difficulties in equipment usage to headquarters. Deliver customized training materials as needed. Support conferences, Hands-on workshops, and user group meetings hosted by Philips. Gather direct feedback from customers through regular visits. Assist sales team and proceed clinical evaluation, demonstrations, and presentation Support overall Clinical marketing communication tasks including conference support, workshop material creation, etc. Provide clinical support such as research and equipment evaluation to market leaders and key opinion leaders (KOLs).Educate sales team on emerging clinical issues and market changes. Develop sales strategies to increase market share. Stay updated on clinical developments and safety standards. Manage safety standards and report accidents. Ensure training complies with company quality policy. Report customer feedback and follow quality standards. Ultrasound 제품의 최적 사용을 위한 임상 절차 및 프로토콜을 고객 및 파트너사에게 교육합니다. 새로운 출시나 추가 기능 및 업그레이드에 대하여 고객 및 파트너사를 대상으로 Re-training을 실시합니다. 높은 수준의 장비 교육과 고객 만족도를 제공합니다. 최적의 제품 활용에 관련하여 애로사항이 있을 경우 본사에 보고합니다. 필요시 고객에 맞춤형 교육 자료를 제공합니다. 학회, Hands-on Workshop, 필립스 주최의 제품행사를 지원합니다. 정기적인 방문을 통해 고객의 직접적인 피드백을 수집합니다. 영업팀을 지원하고, 임상평가, 제품 데모 및 프레젠테이션을 실시합니다. 학회, Workshop Material 제작 등 전반적인 Clinical Marketing 커뮤니케이션 업무를 지원을 합니다. 마켓 리더, 주요 고객(Key Opinion Leader)에게 리서치, 장비 Evaluation 등 임상 지원을 합니다. 신규 임상, 제품 트렌드 및 시장 변화에 대해 영업팀에 교육을 실시합니다. 시장 점유율을 늘리기 위한 영업 전략을 개발합니다. 안전 기준에 대한 정보를 유지, 관리하고 보고합니다. 회사의 품질 정책을 준수하여 교육을 실시합니다. 고객 피드백을 보고하고 품질 기준을 준수합니다.

Qualifications & Requirements:

Education: Graduated in radiology or related fields preferred Experienced in Ultrasound clinical domain(eg. Clinical Application Specialist, Sonographer) Flexibility to travel to customer site Presentation and communication skills Proficiency in English communication is preferred Knowledge in Healthcare industry 학력: 방사선과 혹은 유관 전공 졸업자 선호 경력: Ultrasound 임상 분야 경력자(Clinical Application Specialist, Sonographer 등) 및 유관 직무 경험자 업무상 출장 가능한 분 프레젠테이션 및 커뮤니케이션 기술 업무상 영어 활용 가능자 선호 헬스케어 산업에 대한 지식 장애인 우대/ 보훈대상자 가점 채용

About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .

Find more about what we provide for .

Application Process:
Application -> Pre-screening call -> 1st Interview -> 2nd Interview -> Additional Interview(if any) -> Offer 



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