E commerce specialist

Company Description

ARKET은 2017년 H&M 그룹에서 새롭게 선보인 브랜드이며, 17년 8월 영국 런던에서 첫 매장을 오픈하였습니다. ARKET은 고객이 좋은 선택을 하고 삶을 즐기며, 더 나은 세상을 위해 기여할 수 있도록 영감을 준다는 컨셉을 바탕으로 여성복, 남성복, 아동복, 홈웨어 이외에도 seasonal한 vegetarian menu를 제공하는 카페를 경험하실 수 있습니다.

우리 비지니스의 핵심은 Quality, Sustainability, 그리고 Transparency 입니다. 브랜드로서 저희의 비전은 “the most loved lifestyle destination”이 되는 것이고 다양한 연령층에 닿을 수 있는, 내구성이 좋고 well-made된 product를 오랫동안 사용할 수 있도록 합니다.

Job Description

A SSIGNMENT

E Commerce Specialists are responsible for managing the development and maintenance of online stores and are also tasked with coming up with new strategies based on the review of NPS, business analytics and etc. / together with, supporting OMNI SALES Manager

RESPONSIBILITIES & TASKS

E commerce

• Know the market through continuous analysis of sales kpis and competitors and their customer offer.

• Bring creative ideas to the table every day, to find better ways of accomplishing our customer objectives by analyzing data.

• Responsible for determining the design/format and function/features of the website in order to maximize clarity and ease of navigation for customers. They will liaise with the Web designers to develop and alter the website as needed. ( HD / SWE )

• Responsible to lead pojects/initiatives/ yearly strategic development plan such as UI/UX implementation, Channel expansion, with internal and global related teams as well as external partners.

• Prepares reports for upper management regarding status of project.

• Manage timelines and identify areas of opportunity for efficiency and cross-functional alignment

• Secure product enrichment process on daily basis and communicate with relevant departments to make sure all products are enriched on time with right information

• Ensure product descriptions, digital contents to be properly translated according to the brand’s tone of voice.

Leadership

Take a leading role in a cross-functional (sales/brand/IT/BT/logistics/customer service/external) context to improve customer satisfaction & drive sales, partnering and building relationships

Qualifications

• Minimum 3-4 years of relevant technical experience supporting eCommerce (front/back end) operations

• Experience working on-site optimization and enhancements

• Experience in official brand site as well as marketplace expansion & operation ( Kakao giftshop, Naver Shopping) would be required

• An understanding of business levers which impact Ecommerce commercial success, conversion rate, traffic, average order value and how to positively impact each of these

•Positive attitude, team player, Open minded, Being flexible

•Experience with major analytics platforms (GA4 and etc) would be preferred 

•Degree in IT would be preferred but not mandatory 

•Native Korean speaking, Proficient verbal and written English skills.

Additional Information

Interview process:

1차 / 2차, (3차 Optional)