Engagement Manager, Professional Services Korea, APJ-Delivery-Korea
6 개월전에
Amazon Web Services (AWS)에서는 AWS 컨설턴트, 외부 파트너 및 고객을 리딩할 Engagement Manager를 찾고 있습니다. Engagement Manager는 고객이 비즈니스 목표를 실현할 수 있도록 AWS 클라우드를 활용한 다양한 유형의 프로젝트의 딜리버리를 리딩합니다.
Key job responsibilities
DELIVERY
· Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, milestones, budgets, and defining success criteria.
· Demonstrate hands on expertise in project management and agile best practices across large and complex engagements.
· Lead project team to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items.
· Collaborate with AWS internal stakeholders to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.
COMMUNICATION
· Excellent presentation, communication, and relationship building skills, across all levels of management.
· Interface with various customers and internal AWS stakeholders which consists of senior leadership teams and project-level resources such as SMEs.
TEAMING
· Proven success in working with dispersed teams and executive leadership in a complex customer environment.
· Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
This is a customer-facing role. You will be required to travel to customer locations to deliver professional services when needed.
딜리버리
· 고객의 요구 사항, 사업영역 및 성공지표에 대한 이해를 바탕으로 AWS 영업, 프리세일즈, 트레이닝 및 지원 팀과 협력하여 고객의 기대를 상회하는 솔루션을 제공
복잡한 프로젝트 전반을 관리하고, 애자일 모범 사례에 대한 전문 지식 제공
· 프로젝트 거버넌스 계획/일정, 팀 목표, 주요 마일스톤, 예산 관리와 성공지표 정의를 포함하는 프로젝트 life cycle의 모든 단계를 성공적으로 계획, 구성 및 관리
· 프로젝트팀이 고객의 비즈니스 성과와 목표를 달성하도록 이슈, 리스크, 의사 결정 및 업무를 관리 및 지원
예산과 마감일의 압박 속에서 책임감을 가지고 일할 수 있는 능력
솔루션
· 고객의 환경과 제약 사항에 대한 이해를 바탕으로 개인 혹은 다양한 조직을 리딩하여 프로젝트 목표를 분석하고 달성하기 위한 계획 수립을 통해 AWS 팀 멤버, 관계자 / SME 및 서드 파티의 목표 달성을 지원
· 전략적 사고를 통해 프로젝트 목표를 달성하기 위한 계획의 수립 및 실행
· 고객의 사업/재무적인 목표 달성을 지원
커뮤니케이션
· 뛰어난 프레젠테이션 및 의사 소통 (구두 및 서면) 능력
· 외부 경영진 레벨 및 내부 AWS 이해 관계자와의 커뮤니케이션
팀워크
· 복잡한 고객 환경에서 다양한 팀 및 경영진과의 협력 도출
·Cross functional (로컬 또는 원격) 팀원, 주요 관계자, 임원 및 프로젝트에 관여하거나 영향을 받는 개인 또는 조직을 효과적으로 통합하고 동기를 부여하며 관계를 구축
· 매트릭스 환경에서 다양한 업무 관계자를 관리
· 다른 팀과의 협상, 갈등 조정, 긍정적인 영향력 행사 및 성과 도출
A day in the life
A day in the life
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
포용적인 팀 문화
AWS에서는 서로의 차이점을 포용하고 지원하는 문화를 지키기 위해 최선을 다하고 있습니다. 우리는 전 세계적으로 190개 이상의 챕터에서 40,000명에 가까운 직원에게 10개의 동호회/유연 단체를 운영하고 있습니다. 또한, 인종 및 민족에 대한 대화(CORE), AmazeCon (성별 다양성) 등 임직원들에게 정기적, 지속적으로 학습 기회를 제공하고 있습니다. 이러한 문화는 아마존이 가진16가지 리더십 원칙 내에서 팀원들에게 다양한 관점을 추구하고, 끊임없이 호기심을 가지고 배우며, 신뢰를 얻도록 합니다.
Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
워크 라이프 하모니
아마존은 업무와 삶의 조화를 매우 중요하게 생각합니다. 개인은 집이나 직장에서 얼마나 많은 시간을 보내야할지를 중요하게 생각하기 보다는 집과 직장에서의 에너지 분배를 각자의 성격과 스타일에 맞게 설정할 수 있어야 합니다. 개인 생활과 직업 생활 사이에서 올바른 균형을 유지하는 것이 행복과 성취에 매우 중요합니다. 회사는 근무 시간에 유연성을 제공하고 일과 개인 생활 사이에서 자신의 균형을 찾을 수 있도록 권장합니다.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
멘토링 및 커리어 성장
아마존은 신규 입사한 직원을 지원하기 위해 최선을 다하고 있습니다. 팀 내에는 다양한 경험과 서로 다른 경력 연차의 직원들이 있으며, 이들이 서로 지식을 공유하고 멘토링을 하는 환경을 제공합니다. 회사는 직원의 경력의 성장에 관심을 갖고 각 팀 구성원이 다양한 프로젝트를 통해 보다 다재다능한 전문가로 발전하고 향후 더욱 복잡한 작업을 수행할 수 있도록 도움을 줍니다.
About the team
About the team
This is a customer-facing role. You will be required to travel to customer locations to deliver professional services when needed.
고객을 대면하는 역할이며, 필요에 따라 전문적인 서비스 제공을 위하여 고객을 방문해야 할 수 있습니다
We are open to hiring candidates to work out of one of the following locations:
Seoul, KOR
BASIC QUALIFICATIONS
· 10+ years’ experience leading and delivering enterprise-level IT engagements· 2+ years’ experience leading multiple Agile teams (e.g. Scrum Masters, Product Owners) concurrently and/or at scale
· 2+ years delivering customer engagements in a professional services role
· Bachelor's Degree or equivalent experience
· 10 년 이상 대규모의 IT 프로젝트를 주도한 경험
· 2 년 이상 외부 고객을 대상으로 프로젝트를 딜리버리한 경험
· 애자일 팀 (예: Scrum Master, Product Owner) 리딩 경험 · 학사 학위 또는 이와 동등한 경험
PREFERRED QUALIFICATIONS
· Experience with Agile and project management toolsets (e.g. Jira, Rally, VersionOne, Taiga)· Has at least one active agile or project management certification
· Experience using Scaled Agile frameworks (e.g. SAFe, LeSS)
· Experience delivering cloud engagements
· Active cloud certifications
· Has presented to C-level executives and/or senior leadership teams
· 애자일 및 프로젝트 관리 툴 경험 (예 : Jira, Confluence, Rally, VersionOne, Taiga)
· 프로젝트 메니지먼트 관련 자격증
· 애자일 프레임 워크 사용 경험 (예: SAFe, LeSS)
· 클라우드 프로젝트 경험 · 클라우드 관련 자격증 보유
· 임원진/고위 경영진 대상 발표 경험
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