EPS/PLS Senior Account Manager
4 개월전에
Senior Account Manager, South Korea
Are you goal-oriented with a focus on driving value and enhancing the experience of your clients or partners? Do you have a great track record in account management, sales, negotiation, and stakeholder management and are looking to develop your career in travel & tech? If so, this might be the role for you
We're on the search for a Senior Account Manager (부장) to join our Private Label Solutions (PLS, also known as EPS) team in Seoul. Private Label Solutions/EPS leverages the best of the Expedia Group’s partner-facing APIs and template products with a laser focus on B2B, powering hundreds of partners around the world. As the Expedia Group’s partner-focused arm, PLS’s mission is to provide its partners with solutions to fuel their growth. PLS partners with businesses across a wide range of verticals, including loyalty programs, travel agents, corporate travel management companies, and online retailers who remarket PLS rates and availabilities to their travelers.
What you'll do:
• You will be responsible for growing and managing a portfolio of existing B2B partners in South Korea
• You will develop accounts through strategic account management, negotiations, merchandising, and meeting customer needs and have account ownership of partner relationships post-launch with clear profitability/revenue targets. Accounts will be from different segments ranging from Online travel agents, retail, B2B intermediaries, etc.
• You will be based in Seoul and report to the Director Account Management, North Asia.
Who you are:
• Fluent in Korean and English (Japanese is a plus)
• 6+ years of experience in account management & B2B hotel distribution
• Experience in building effective client relationships and negotiations
• Strong relationship / communication skills; required as role is very client facing, involving client contact in negotiation and in ongoing partner contact
• Ability to influence the decision making of both internal and external stakeholders through formal and informal negotiations / discussions
• Mastery of detail and analytical skills; at any given time there are dozens of client / potential client issues to be solved (whether technical, commercial, or legal), and an ability to stay on top of this complexity (while not losing sight of the strategic / financial aims of the business) is very important
• Demonstrated ability to work autonomously and manage a wide variety of projects simultaneously and under deadline
• Willingness to travel regularly and meet partners face-to-face
• Experience working in online travel/commerce/retailing/portals
• A good understanding of the internet technologies used in the online travel industry
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