IT Helpdesk Support Specialist
1개월전에
Position contingent upon funding
As the IT Helpdesk Support Specialist, you will provide support to all 8A HQ personnel for all systems and network technical services.
Must be able to speak/write both English and Korean language.
ESSENTIAL JOB FUNCTIONS:
· Administer desktops, phones, and software components including Active Director and Exchange.
· Support a wide variety of technical issues that can arise
EDUCATION & EXPERIENCE:
· Bachelor’s degree in Computer Science or related field; Or 4+ continuous years performing Service Desk functions
· 2 years working Service Desk.
· General knowledge of Windows OS
CERTIFICATIONS:
· DoD 8570 IAT Level II Certification
· CompTIA Security + or equivalent and one or more baseline certifications as outlined in DoD 8570.01-M/DoD 8140
KNOWLEDGE & SKILLS:
· Active Directory and Exchange knowledge
· Familiarity with working in different security domains such as SIPRNET, NETPRNET, and CENTRIXS-K.
· Understanding of Lifecycle management and Configuration management and use of different trouble ticket management systems.
· Skills with desktops, laptops, printers, scanners, and other multi-functional devices, and phones for troubleshooting purposes.
SECURITY CLEARANCE: Active Secret Clearance, NALC\T3 with SSBI\T5 initiated
Intrepid Global Solutions, LLC.
www.intrepidgs.com
Intrepid Global Solutions, LLC. (IGS), is a leading international services company that provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IGS leverages and integrates its capabilities – IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics - to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Global Solutions, LLC. (“IGS” and/or “Company”) and its affiliates, including but not limited to IAP World Services, Inc., and subsidiaries is an EOE, including disability/vets.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Required Skills
Required Experience
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