SAP Concur-Senior Implementation Project Manager-SAP Korea - South Korea - SAP와 관련된 현재 작업
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SAP Concur-Senior Implementation Project Manager-SAP Korea
4 개월전에
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
Job Overview:
This role will sit on the SAP Concur Implementation Team that focuses on implementing Concur Expense and Invoices services. The Implementation project manager is responsible for implementing Concur Expense & Invoice services. This includes fulfilling the roles of a consultant, project manager and functional expert in the implementation for solution design, hands-on service configuration, client project team training, and client testing/validation support. Depending on services contracted, the Implementation project manager will also have overall leadership responsibility when Travel IPM, Technical Consultants, or extended services resources join the project.
Responsibilities:
- Successfully manage multiple, simultaneous implementations by continually motivating clients, ensuring project timelines are met and client and/or partner issues are addressed while adhering to Concurs Standard Operating Procedures (SOPs)
- Manage multiple concurrent complex, global, multi-phased implementations following Concur’s implementation methodology
- Quickly and effectively gather client’s business requirements to design and configure Concur services
- Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones
- Creatively design solutions for complex requirements
- Develop and maintain strong functional and technical product knowledge
- Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients
- Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely
- Conduct effective training and product demonstrations calls with clients remotely
- Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
- Provide contributions to Concur’s project methodology and document library
- Provide updates on client statuses and escalate issues while maintaining control of the project
- Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities
- Meet or exceed deployment productivity and quality metrics
- Quickly ramp-up on new releases and product functionality to ensure successful implementation of these features for clients.
- Collaborate with other members of the implementation team to develop and deliver web-based training/presentations covering a range of service topics.
- Contribute to special projects as needed to ensure successful service deployments, improved internal processes/methodologies and on-going retention/satisfaction of client base.
- Be aware of, and comply with, all corporate policies.
- Deliver outstanding client service to achieve high implementation survey scores
- Work effectively with peers, other departments, and management
Manage overall implementation -- activities include, but are not limited to:
- Scheduling and conducting project calls
Qualifications
Education, Experience & Training required:
Four-year degree with Accounting or Information Systems emphasis a plusMinimum of ten years of experience implementing financial or hosted applications – implementation experience with Concur Expense services highly preferredMinimum of five years of project management, consulting and/or software implementation experienceExperience in client-facing/service rolesExperience with financial applications and knowledge of accounting processesFull life-cycle financial system implementation experienceStrong organizational skills and ability to deliver on commitmentsProven ability to foster internal/external relationships, overcome objections and motivate clients.Strong problem-solving, communication and client management skills.Proven ability to comfortably discuss accounting and financial concepts with varying levels of positions within the clients organization.Job Specific Specialized Knowledge & Skills:
English fluency requiredExceptional written and verbal communication skillsStrong technical aptitude and ability to understand technical concepts quicklyFinance/Accounting experienceImplementation methodology experienceAbility to persuade and influenceExcellent organizational and planning skillsAbility to work productively in a fast-paced, ever-changing environmentAbility to address and manage through ambiguous situations - assess situations, problem solve and make decisionsAbility to prioritize and manage workload to meet deadlinesAbility to be self-directed and work independentlyStrong working knowledge of software and technology – specifically around web technology, financial system integration and Excel a strong plusStrong computer skills and general technical aptitude
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 393650 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
