Quality Specialist

2 개월전에


Gangnamgu, 대한민국 ThermoFisher Scientific 풀타임

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific is looking for a committed and meticulous Quality talent to join our team in Seoul, South Korea. This role offers a one-of-a-kind chance to be a part of a renowned organization and make a valuable contribution towards our mission of promoting a healthier, cleaner, and safer world

Responsibilities:

  • Manage customer facing quality processes, including timely and professional replies to customer requests, hosting audits, and managing quality agreements and supplier questionnaires. Connect with customers with exceptional care.

  • Maintain and ensure the use of the latest version of quality documents and manage quality records.

  • Monitor internal quality compliance levels and daily quality performance.

  • Analyze customer feedback, complaints, and relevant data to identify patterns, trends, and areas for improvement in customer advocacy practices.

  • Prepare the site for random audits of the Quality System by MFDS.

  • Manage GSP for domestic sales business and review products to meet MFDS requirements for medical devices and IVD.

  • Maintain the Quality Management System in compliance with MFDS, other regulatory, and internal requirements.

  • Ensure compliance with current regulations and standards and obtain approval according to ISO 13485.

Requirements:

  • Bachelor's degree in a relevant field or equivalent experience.

  • Proven experience in quality assurance or customer advocacy.

  • Strong attention to detail and ability to manage multiple tasks.

  • Excellent communication and problem-solving skills.

  • Knowledge of MFDS regulations and ISO 13485 standards is preferred.

Thermo Fisher Scientific offers competitive compensation and benefits packages, along with ample opportunities for professional growth and development. As an equal opportunity employer, we value inclusivity and strive to create an environment where everyone can thrive. We are committed to providing reasonable accommodations/adjustments for individuals with disabilities during the application and interview process.

If you are passionate about delivering exceptional customer experiences and driving customer advocacy, we invite you to apply for the Quality Specialist I position and join us in our mission to make the world healthier, cleaner, and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


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