Support Engineer
4 일전에
Description
About this opportunity
As telecom companies globally transition to 5G Core (5GC) and Cloud Native architecture, our mission at the Packet Core Development Unit is to guide and assist our customers on this transformative journey.
We operate a Customer Engagement Program that provides premium support for Ericsson's critical Packet Core Customer integration and acceptance projects.
We are hiring Support Engineer in our Global Support team in South Korea, which is an integral part of Ericsson's 24/7 Customer support service. Additionally, we have teams located in Canada, Spain, Sweden, China, Germany, and Poland.
Do you have a passion for working with cutting-edge technology that demands continuous learning? Are you enthusiastic about troubleshooting, finding the root cause and solution to complex technical problems? Do you thrive on being the go-to technical expert relied upon to resolve urgent customer problems? If so, then you might be the perfect candidate to join our team
What you will do
Secures customer centric Product Introduction in close cooperation with services to enable operational excellence and continuation of quality improvements. Ensures early cooperation between Development Groups and Service Delivery Unit / Customer Unit to facilitate knowledge and competence transfer. Engages with services enabling working together deploying common frameworks as one Ericsson towards our customers. Support the implementation of Continuous Delivery and Deployment Program (CoDeD), Automation program and Product Release External Verification (PRX) delivery to facilitate flow of early feedback into the development process. Responsible to secure Market analysis, feedback to R&D (Quality, Supportability in products, etc.) Responsible for driving and coordinating Customer Proof of Concepts, Demos and Competence development activities towards external parties. What we can offer A challenging work driving Customer Service Requests and to be a key player in Customer emergency handling. Participation in the Deployment support team that directly support our most prioritized customers deployment projects. To be a member of a great team with huge experience in mobile networks where everyone helps each other and have regular competence, where you can grow on cutting edge technology. You will bring Education: BSc/MSc degree in Engineering or equivalent level in fields such as Computer Science/Engineering, IT, Information & Communication Engineering, Electronics Engineering, etc. New graduate or less than 5 years' experience level Understanding of Linux/Unix environment, IP protocols and IP-based routing Good communications skills Good written and verbal communication in English You may also bring (but not mandatory) Knowledge of the Packet Core Network Solution. Knowledge of IP networking, PCAP, HTTP2, Linux, Containers, Kubernetes and virtualization Telecom experience and customer facing role experiences are preferred. Recruitment Process: End of Application: Open Until Filled (Encouraged to apply immediately) 1st & 2nd Interview: To be updated individually The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 지원 마감: 채용시 마감(빠른 지원 요망) 1차 및 2차 인터뷰: 합격자에 한하여 개별 조율(화상 또는 대면 인터뷰) 전형 내용/일정은 회사 사정에 의하여 변경될 수 있으며 합격/탈락하신 분께는 이메일로 개별 통보 드립니다. More information you may want to know Location: Erisson-LG Seoul R&D Campus (LG Gasan Digital Center) Salary: Negotiable 면접 후 협의 (Annual Base Salary + Variable Incentive) How to Apply: Click 'Apply now' and submit your CV in one file (doc, pdf). Please include a freely formatted Korean resume, an English resume, and a Korean self-introduction (or an English cover letter) in a single doc or pdf file and upload it under 'Resume'. Not ready to apply or have questions? Feel free to email us at for more information. This job posting may close early if all positions are filled. / 해당 포지션은 채용 시 마감될 수 있습니다. If there is any false information in the application, the offer may be canceled. Please refrain from including irrelevant information such as physical condition, place of origin, marital status, property and family education, occupation, property, etc., when filling out the application. / 지원서 작성 시 신체 조건, 출신 지역, 혼인 여부, 재산 및 가족의 학력, 직업, 재산 등 직무와 관련 없는 정보의 기재를 금지합니다. Why join Ericsson? At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.-
South Korea SUCCESSKOREA 풀타임채용제목 Customer Support Engineer (지원마감) 회사소개 Global Semiconductor 업무내용/자격요건 전형절차서류전형-1차 인터뷰-2차인터뷰(최종합격) [제출서류]국문이력서 제출서류국문이력서 기타사항 학력 : 학력무관, 나이:무관, 성별 : 무관, 외국어 : 무관 직급 : 대리.과장...
-
South Korea Cinemo 풀타임Position DescriptionYou will be part of our Department of Customer Project Management (CPM). As Senior Customer Support Engineer you will work directly with our customers for the successful integration of our product portfolio. You will contribute to complex projects and have the opportunity to lead standard ones. You will work to ensure that Cinemo delivers...
-
South Korea Cinemo 풀타임Position DescriptionYou will be part of our Department of Customer Project Management (CPM). As Senior Customer Support Engineer you will work directly with our customers for the successful integration of our product portfolio. You will contribute to complex projects and have the opportunity to lead standard ones. You will work to ensure that Cinemo delivers...
-
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems,...
-
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems,...
-
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems,...
-
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems,...
-
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems, and...
-
PDU PC PIDS Support Engineer
2 개월전에
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems, and...
-
Application Support Engineer
3 개월전에
South Korea MathWorks 풀타임Job Summary Job: 32495-JYU Location: Department: As an Application Support Engineer based in our Seoul office you will help our customers solving complex technical issues related to MATLAB, Simulink and our...
-
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems, and...
-
PDU PC PIDS Support Engineer
2 개월전에
South Korea Ericsson 풀타임Description Join our Team About this opportunity: The Developer role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems, and...
-
South Korea Fortinet 풀타임Location: Korea (Seoul)Role Overview:If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits.Responsibilities: Support Fortinet’s customers globally and primary responsible for local support for Korean...
-
South Korea Fortinet 풀타임Location: Korea (Seoul) Role Overview:Fortinet is growing and we are expanding our APAC technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the APAC region.We require candidates with the ability to identify and resolve problems in a timely manner; to...
-
South Korea 2070 K-T Italy S.R.L. 풀타임Description We are looking for a Customer Support Engineer to support our customers with current and future installed tools at the customer site. We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed. YOUR MAJOR RESPONSIBILITIES: Successful applicants will be formally trained at one of...
-
South Korea 2070 K-T Italy S.R.L. 풀타임Description We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site. We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed. YOUR MAJOR RESPONSIBILITIES: Successful applicants will be formally trained at one of our...
-
Support Engineer
4 일전에
South Korea Ericsson 풀타임Description About this opportunity As telecom companies globally transition to 5G Core (5GC) and Cloud Native architecture, our mission at the Packet Core Development Unit is to guide and assist our customers on this transformative journey. We operate a Customer Engagement Program that provides premium support for Ericsson’s critical Packet Core...
-
South Korea SUCCESSKOREA 풀타임채용제목 Sydney Based Cloud Support Engineer (지원마감) 회사소개 글로벌 소비재 / Global IT Services전문기업 업무내용/자격요건 담당직무 Cloud 기술지원 [자격요건] · 언어능력: 비지니스 레벨의 한국어, 영어 · 리눅스나 윈도우즈 시스템 관리 경험...
-
South Korea SUCCESSKOREA 풀타임채용제목 Sydney Based Cloud Support Engineer (지원마감) 회사소개 글로벌 소비재 / Global IT Services전문기업 업무내용/자격요건 담당직무 Cloud 기술지원 [자격요건] · 언어능력: 비지니스 레벨의 한국어, 영어 · 리눅스나 윈도우즈 시스템 관리 경험 · DNS, DHCP,TCP/IP, IP 주소체계에...
-
South Korea Ciena (Asia) Limited Korea Branch 풀타임Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...
