Field Service Technician
1개월전에
About Us
Veralto
Veralto launched in October 2023 as a $5 billion global leader in essential technologies with a bold vision for creating an enduring positive impact for the world.
Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by a powerful purpose.
Safeguarding the World's Most Vital ResourcesTMVeralto's Water Quality Companies' – Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Aquatic Informatics- helps to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans
Our Product Identification companies – Videojet, Esko, X-rite, Linx, and Pantone help package and protect the world's food, medicine, and essentials by tracing and authenticating billions of goods that travel the global supply chain daily.
WATER QUALITY PLATFORM
Water Quality ('WQ") Platform is part of the Environmental & Applied Solutions reporting segment and is a global leader in water quality analysis and treatment, providing instrumentation and disinfection systems to help analyze and manage the quality of ultra-pure water, portable water, wastewater, groundwater, and ocean water in residential, commercial, industrial, and natural resource applications.
WQ Asia has sales offices in India, Australia, New Zealand, Singapore, South Korea, Thailand, Malaysia, Indonesia, Vietnam, and the Philippines.
About Role
Purpose of
Position
- About 70% is field repair, maintenance, troubleshooting work on the customer site, and 30% is inhouse test, repair, warranty service in Hach Korea Solution Center
- The work environment is based on Hach Korea Solution Center at Address : 4F, 95, Arayukro, Gimpo-si, Gyeonggi-do, Republic of Korea
What You'll Be Doing _(Job Responsibilities)_ :
- Documents work :
- Products point work :
- Must support to sales team, channel partners, end customer by e-mail, calling, visit Etc.
- Additional task from manager and internal reason.
- Attend face to face meeting in Seoul Office.
- Weekly business report submission.
- Must use efforts for learning products, applications, internal workflow.
- Must consider efficiency of works always.
- Communication with customer, channel partner, Hach Korea colleagues, Hach US and Hach internal people for working.
- Management of service log file and CRM system with other service team people.
- Attitudes for finding best solution and creation.
- Shipment of service finished products.
- Over once a month, attend meeting in Hach Korea main office.
- Candidates must have their own car.
Diversity, Equity, and Inclusion | Veralto )
: At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
1. 근무의 거점은 하크코리아 솔루션센터로 함
(주소 :
경기도 김포시 아라육로95, 신한인비스타 4층)
2. 70% 가량의 업무는 현장에서의 점검, 수리, 유지보수 등의 기술적인 대응이며 30% 가량의 업무는 솔루션센터내에서의 점검, 수리, 유지보수, 품질보증절차 등
3.
서류업무 :
서비스리포트, 보증보험, 본사의 기술팀과의 소통, 견적, 서비스이력파일관리, CRM시스템사용, 매뉴얼작성 등
4.
제품관점 :
인증서, 내/외부용 프리젠테이션 자료 작성, 협력사/대리점/고객에 대한 기술지원
5. 협력사 및 고객에 대하여 방문, 전화, 이메일 등의 수단을 통하여 업무 수행
6. 회사 내부적으로나 직속매니저의 지시에 따른 추가적인 업무 수행
7. 1회/1개월 가량의 하크코리아 서울사무실에서의 대면미팅 참석
8. 주간보고서 작성 및 제출
9. 제품과 공정, 내부적인 업무 절차에 대한 습득하고자 하는 노력이 요구됨
10. 업무절차와 비용에 대한 효율성을 항상 염두하여야 함
11. 하크코리아 내부직원, 하크 본사 및 다른 국가의 동료, 협력사, 대리점, 고개들과의 소통을 원활하게 하여야 함
12. 하크코리아 서비스팀의 다른 동료들과 함께 서비스이력파일과 CRM 시스템의 관리를 효율적으로 하여야 함
13. 항상 최선의 방법과 최고의 결과를 얻을 수 있는 방안을 모색하여야 함
14. 제품의 출고 (직접 납품 및 택배 접수 등)
15. 수습기간은 6개월로 정함
16. 지원자는 본인 명의의 차량을 소유하고 있으며 업무에 사용할 수 있어야 함
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
If you've ever wondered what's within you, there's no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies.
No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.-
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