Senior Field Service Support Engineer
3 개월전에
Job Description
Provide customer technical support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, maintenance, service, and repair of complex Motorola’s both TETRA, ASTRO and LMR equipment and radio systems. Co-work with 3rd party equipment suppliers or software providers to perform system integration and troubleshooting on inter-system application issues. Support the backend Technical Support Center or Product group to support Customer on any system or product technical issues. Instructs customers in the operation and maintenance of the system, checks out and approves operational quality of system equipment. Serve as company liaison with customer on administrative and technical matters for assigned project works. Maintaining good relationships with customers, understand their need and provide professional service to customer. In this role, you will work with cross-functional teams over a variety of technology stacks and disciplines (e.g. web, mobile, middleware) in solving complex business and technical challenges. You will be working in a team environment to provide high quality technical and operational support for mission critical IT and Radio systems. In this role, you are expected to ensure service level and operational key performance measures are met on an ongoing basis. The successful candidate should have a ‘can do’ attitude and be able to think on their feet. You will gain experience managing legacy and innovative new system solutions, applications and processes. You will be given the opportunity to learn and develop new skills including access to labs and testing facilities. You will be encouraged to work in a leading global company with lots of chances to expand your insight in the mission critical, cybersecurity and video security tech field and a variety of career paths. Your responsibility and expectation included, but not limited to: Follow work instructions, procedures and policies implement and maintain procedures to measure and track service performance and quality Work alongside with senior technical engineers as an escalation point for the Helpdesk staff or Field Engineers when necessary Interact with a wide range of technical and non-technical stakeholders Support existing systems and networks (servers, firewall, routers & switches) Software installations (base stations, servers, radios, other devices in systems) Work on network devices (remote/onsite) and assist with network designs Be coached and mentored by senior engineers#LI-YK1
Basic Requirements
#LI-YK1
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
YesEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email
-
Field Service Engineer
6 개월전에
Seoul, 대한민국 Danaher 풀타임Various field service activities such as installation, preventive maintenance, repair, upgrade, safety test and Modification • Respond to customer requests • Maintain favorable relationships with customers. • On call and visiting emergency services during working hours. • Wait for emergency service calls and visit activities during designated...
-
Seoul, 대한민국 Otter 풀타임Senior Software Engineer, Otter - Seoul, South KoreaWe're looking for a skilled Software Engineer to build elegant products on world-class technologies that bring our experience to millions of restaurateurs, anytime and anywhere.As a Software Engineer at Otter, you will solve hard problems in distributed systems, workflows, microservice architecture,...
-
Seoul, 대한민국 Veralto 풀타임Job Summary: Field Service Technician Responsible for performing field repairs, maintenance, and troubleshooting on customer sites, with a focus on water quality analysis and treatment. Work closely with the sales team, channel partners, and end customers to provide technical support and ensure efficient service delivery. About Veralto Veralto is...
-
Support Engineering
5 개월전에
Seoul, 대한민국 Microsoft 풀타임Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Seoul, 대한민국 Qorvo 풀타임SUMMARY : The successful candidate of a Senior Mechanical Field Applications Engineer will be based in Seoul and will provide technical support to key customers in South Korea working closely with our electrical and software engineers and integrating our force sensing products into customer’s devices such as Laptop, Mobile phones, Automotive steering...
-
Seoul, 대한민국 Philips 풀타임JOB DESCRIPTION Job Title Field Service Engineer(Image Guided Therapy & Digital X-ray) Job Description Company Introduction 130여년 전 네덜란드에서 시작된 필립스는 헬스 테크놀로지 분야 선도 기업으로, 사람들이 더욱 건강한 삶과 웰빙(well-being)을 영위하도록 건강한 생활에서부터 질병의...
-
Seoul, 대한민국 Otter 풀타임Senior Software Engineer, Otter - Seoul, South KoreaWho we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help...
-
Cloud Support Engineer
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...
-
Cloud Support Engineer
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...
-
Seoul, 대한민국 Philips 풀타임JOB DESCRIPTION Job Title Field Service Engineer(Talent Pool인재풀 등록) Job Description Job title: One sentence description of role Key Areas of Responsibilities: - 규정 준수 가이드라인에 따라 고객의 요청, 이슈 대응 및 서비스 계획을 이행. - 원격/현장 진단으로 솔루션 제공 및 서비스 지원....
-
Seoul, 대한민국 OMNIVISION 풀타임Description About: As a Sr. Field Applications Engineer, you are primarily responsible for proving technical expertise through presentations, product demos, installation and maintenance of company products. You are also required to assist sales staffs in assessing potential application of company products to meet customer needs, prepare detailed...
-
Seoul, 대한민국 Veralto 풀타임About VeraltoVeralto is a global leader in essential technologies with a $5 billion vision to create a positive impact on the world. Our operating companies are building on a long-standing legacy of success, innovation, and customer trust. We are headquartered in Waltham, Massachusetts with 13 operating companies and 300+ locations worldwide. Our global team...
-
Seoul, 대한민국 Otter 풀타임Senior Software Engineer, Otter - Seoul, South Korea We're seeking a skilled Software Engineer to join our team in Seoul, South Korea. As a key member of our engineering team, you will design, develop, and operate complex systems using common languages such as Java, Javascript. Key Responsibilities: Design and develop high-quality code...
-
Cloud Support Engineer
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임ABOUT US Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...
-
Cloud Support Engineer
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Cloud Support Engineer (CSE)는 AWS 서비스를 사용하는 고객을 대상으로 장애에 대한 troubleshooting 및 general guidance 등의 기술지원을 수행합니다. CSE는 소속된 Profile에 따라 다수의 AWS 서비스를 지원합니다. Profile은 다음과 같이 분류되어 있습니다.· Computing (Linux/Windows)· Networking,...
-
Cloud Support Engineer
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...
-
Operations Manager
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Amazon is a world leader in Web-related technologies and services. Now, with Amazon Web Services (AWS) it is at the forefront of Cloud technologies, helping individuals and businesses take their computing infrastructure and applications into “the Cloud”.AWS Support provides global technical support to a wide range of external customers as they build...
-
Seoul, 대한민국 SAP 풀타임Job Summary: We are seeking a Site Reliability Engineer to join our global HANA QA Infrastructure team, responsible for maintaining and implementing observability stacks to ensure service operations and support teams can effectively monitor and manage services. We help the world run better by enabling our customers to bring out their best. Our company...
-
Technical Support Engineer
4 개월전에
Seoul, 대한민국 Microsoft 풀타임Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Seoul, 대한민국 Otter 풀타임Senior Software EngineerWe're looking for talented software engineers to join our team and help us build elegant products on world-class technologies that bring our experience to millions of restaurateurs, anytime and anywhere.The ideal candidate will have 5+ years of industry software engineering experience developing and operating complex systems using...