Field Service Technician

4주전에


Seoul, 대한민국 Veralto 풀타임
About Veralto

Veralto is a global leader in essential technologies with a $5 billion vision to create a positive impact on the world. Our operating companies are building on a long-standing legacy of success, innovation, and customer trust. We are headquartered in Waltham, Massachusetts with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact.

Veralto's Water Quality and Product Identification Companies

Veralto's Water Quality Companies provide instrumentation and disinfection systems to help analyze and manage the quality of water in various applications. Our companies include Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS, and Aquatic Informatics. Our Product Identification companies help package and protect the world's food, medicine, and essentials by tracing and authenticating billions of goods that travel the global supply chain daily. Our companies include Videojet, Esko, X-rite, Linx, and Pantone.

About the Role

This role is based at the Hach Korea Solution Center in Gimpo-si, Gyeonggi-do, Republic of Korea. The role involves 70% field repair, maintenance, and troubleshooting work on customer sites, and 30% in-house test, repair, and warranty service at the Hach Korea Solution Center. Key responsibilities include:

• Documenting work in Service Reports, Insurance, and CRM systems
• Providing technical support to sales teams, channel partners, and customers via email, phone, and visits
• Attending face-to-face meetings in Seoul Office and Hach Korea main office
• Managing service log files and CRM systems with other service team members
• Finding best solutions and creating value for customers
• Shipping finished products

Veralto's Commitment to Diversity and Inclusion

Veralto is committed to building and sustaining a truly diverse and inclusive culture. We value diversity and the existence of similarities and differences in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes. We are dedicated to equal opportunity and do not discriminate based on race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
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