Customer Support Specialist

1일전에


Jeollabukdo, 대한민국 Leidos 풀타임

About the Opportunity

We are seeking a skilled and compassionate Customer Support Specialist to join our team at Leidos in Kunsan, South Korea. As a TRICARE Beneficiary Services Representative, you will have the chance to work with a diverse group of clients, including active-duty military members and their families.

Your Key Responsibilities:

  • Deliver Exceptional Service: Utilize your exceptional communication and interpersonal skills to provide top-notch customer service to TRICARE beneficiaries.

  • Simplify Complex Processes: Help streamline complex healthcare processes for beneficiaries, ensuring they receive the care and support they need.

  • Cultivate Strong Relationships: Build lasting relationships with beneficiaries, medical professionals, and other stakeholders through empathy, active listening, and problem-solving.

  • Continuously Improve: Collaborate with colleagues to identify areas for improvement and implement innovative solutions to enhance the overall experience of TRICARE beneficiaries.



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