What You Will Do
- Support the onboarding of new advertisers and agencies to Microsoft Advertising and help ensure a smooth transition into ongoing account management.
- Support advertisers and agencies with day-to-day account and campaign operational inquiries, providing clear and timely guidance.
- Assist in troubleshooting technical, product, and policy-related issues that arise during account and campaign operations.
- Support issue follow-up and escalation with Microsoft Support and relevant internal teams, and help track issues through to resolution.
- As experience grows, support campaign optimization, performance analysis, and scaling opportunities in collaboration with the Client Partner and other team members.
What We Are Looking For
Required:
- At least 1 year of experience in digital advertising or digital marketing, with hands-on exposure to campaign operations at an advertising agency, in-house marketing team, media rep, AdTech company, or similar environment.
- Basic understanding of digital advertising, including paid search / SEM, and hands-on experience managing campaigns on a self-serve advertising platform.
- Strong communication and collaboration skills, with the ability to understand and communicate effectively with advertisers, agencies, and internal teams.
- Detail-oriented and responsible, with strong analytical and problem-solving skills, reliable follow-through, and a willingness to learn and adapt in a fast-changing environment.
- Business-level English proficiency, with the ability to participate in calls and communicate with international teams.
Preferred:
- Hands-on experience with search / performance advertising platforms such as Microsoft Advertising or Google Ads.
- Experience communicating directly with advertisers and/or agencies.
- Experience with campaign optimization, performance analysis, tracking, or troubleshooting advertising platform issues.
- Ability to manage multiple tasks, prioritize effectively, and adapt to changing campaign and client needs.
Why Join Aleph
Why Join Aleph
- Impact from day one: work directly on Microsoft Advertising accounts, gaining hands-on exposure to campaign operations and client relationships from the start of your career.
- Growth path: build a foundation in digital advertising and ad operations with a clear runway toward a full Campaign Manager role as your experience and ownership grow.
- Collaborative culture: work closely with your Client Partner and a supportive team that invests in mentoring junior talent in performance marketing and AdTech.
- Market momentum: join one of the fastest-growing digital advertising markets in Asia, working at the intersection of search advertising, agency partnerships, and platform innovation in Seoul.