F&B Outlet Manager
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About the Role
Grand Hyatt Jeju is looking for a Mandarin-speaking Chinese Restaurant Manager to lead the daily operations of our Chinese restaurant and deliver exceptional dining experiences to our international guests. Responsibilities
• Lead daily restaurant operations and ensure consistent Hyatt service standards
• Serve and build relationships with Chinese-speaking and international guests
• Work closely with the Chinese Culinary team on menus, promotions, and private dining
• Recruit, train, schedule, and coach the service team
• Manage revenue, cost, and budget targets
• Handle guest feedback and drive service quality scores Requirements
• Fluent Mandarin Chinese (spoken and written) is required
• Minimum 5 years of F&B experience in luxury hotels or premium restaurants, including at least 2 years in a supervisory or management role
• Chinese restaurant experience strongly preferred
• Business-level English; Korean is a plus
• Strong leadership, guest service, and financial management skills
• Able to work shifts, weekends, and holidays
• Must be able to work on-site in Jeju
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