Assistant Facilities Manager
1개월전에
Assistant Facilities Manager
Work Dynamics, Korea
MAJOR RESPONSIBILITIES
Client/Stakeholder Engagement
Deliver excellent customer service to meet on-site client’s expectations Build and develop effective relationships with key stakeholders and be comfortable working across all levels Monitor procedures to ensure client’s expectations are conveyed and worked upon Respond efficiently to escalations, providing timelines and timely feedback throughout the solutioning Maintain a regular series of stakeholder/governance meetings to quickly address needs and concernsProcurement & Vendor Management
Manage multiple vendors including hard and soft skills to deliver services on time and within budget Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices; ‘Sourcing Strategy’ Undertake, with JLL Procurement, the Supplier Performance Reviews, retendering in a timely manner if continued poor performance cannot be resolvedContracts Management
Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics Monitor expiry of contracts and initiate re-procurement is needed Continually assess contracts to ensure best value delivered to the clientFinance Management
Ensure that the site’s financial operations are meeting targets and where not, escalate for support Assist and monitor financial processes to ensure account payable procedures are followed at all times Align operational reporting with finance timelines to ensure timeliness of processHealth & Safety Management
Implement and manage safety procedures to ensure the provision of a safe working environment Ensure compliance with statutory regulations on fire, health and safety standardsSite Operations Management
Implement Industry Best Practice operations Monitor to ensure all building procedures and performance measures are maintained at all times Ensure all Critical Environment (CEM) requirements are met Seek ways to reduce costs and improve operational standards 24/7 emergency call support and site attendance is required Maintain updated, the account Playbook relevant to sites/countries under your responsibilityRisk Management
Assist in the implementation and management of a property risk management program Support the implementation and monitoring of disaster recovering and business continuity plans Follow established escalation procedures and incident reporting procedures Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelinesAchieve Key Performance Indicators and Service Level Agreement targets.
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
Min. 5 years of experience in facilities, property management, hospitality or related field Experience of working in similar environment Knowledge of local health and occupational safety requirements Knowledge of critical facilities Knowledge of vendor management for specialized services An understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) Proven capacity to understand and interpret commercial contracts Strong budget management and financial analysis skills Excellent communication and presentation skillsCritical Competencies for Success
Client Focus & Relationship Management Ease of interaction with a wide range and wide level of client staff Ability to manage conflict and balance between client and firm requirements Has a customer-oriented attitude Demonstrates proactive & professional approach to customer service Project Management & Organizational Skills Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutionsOther Personal Characteristics
Demonstrated ability to lead and train, whilst promoting open, constructive and collaborative relationships Good presentation skills and possesses strong verbal & written communication skills (English & local language) Has an eye for detail and quality, to ensure highest best service delivery Self-motivated; confident & energetic Ability to effectively deal with stressful situations Agile – able to adapt to rapidly changing situations Strongly goal-orientation – able to focus on meeting all performance targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty & trustworthiness Open to new ideas & willing to challenge the status quoLocation: On-site –Gyeonggi-do, Korea, Republic of
Job Tags: Hiring
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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