Staff, UX Researcher
4주전에
Coupang Ads UX Researcher
Conduct user research to inform the development of Coupang Ads' products and services, analyzing user behavior and identifying areas for improvement.
Job Description:
- Collaborate with Coupang Ads business and product teams to understand user needs and develop strategies to meet those needs.
- Analyze user behavior and identify patterns and trends to inform product development and business strategy.
- Conduct user research to identify areas for improvement in existing products and services.
- Develop and implement effective research methods and processes to ensure high-quality results.
- Communicate research findings and recommendations to stakeholders, including product teams and business leaders.
Requirements:
- 8+ years of experience in customer or user analysis, including CX/UX research, market research, consumer analysis, usability testing, and strategic analysis.
- Experience in UX planning, design, and strategy.
- Ability to dive deep into problems and identify issues, and to use data to inform insights.
- Effective communication and collaboration skills, with the ability to work with multiple stakeholders.
Preferred Qualifications:
- Background in cognitive psychology, HCI, or related field.
- Experience designing and executing user research studies, including usability testing and surveys.
- Experience working in e-commerce or related field.
- Mobile service experience or knowledge.
- English communication skills.
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