Sr-Staff, Data Analyst(eCommerce Product Analytics)
4주전에
쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다.
쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.
주요 업무는 데이터 분석가로서 쿠팡 사용자들에게 세계 최상급의 고객 경험을 제공하기 위해 운용 측면에서의 보고와 인사이트 관련 업무를 담당합니다. 수백만명의 고객이 쿠팡을 사용하며 이 과정에서 수십억 개의 데이터 포인트가 생성됩니다.
팀은 이와 같은 데이터를 취합하여 적용 가능한 인사이트 생성, 복잡한 비즈니스 관련 질문에 대한 답 모색, 쿠팡 고객들에 대한 이해도 향상 등의 업무를 진행합니다.
업무 상세
- 최고의 쇼핑경험을 제공하기 위해 새로운 고객경험 지표와 인사이트 제시 및 생성
- 데이터를 기반으로 한 결정을 내리기 위해 PM(Product Manager), 디자이너, 프로그램 매니저, 엔지니어, 이해관계자들과 협업
- 주, 월, 분기별 비즈니스 보고서 생성 및 관리, 여러 팀들과 협력하여 높은 수준의 인사이트를 포착하고 이를 주요 이해관계자와 경영진에게 제시
- 사고 리더십을 발휘하고 이커머스와 물류 서비스 분석 분야의 전문가로서 활동
자격 요건
- SQL에 능숙하고 데이터 분석 분야에 최소 3년 이상 경력이 있는 분
- 통계학, 산업공학 관련 학사/ 석사 학위를 보유하거나 그와 동등한 경력을 보유한 분
- 데이터와 인사이트를 분석하여 명확하고 실행 가능한 계획을 제시한 경험이 있는 분
- Hadoop, Spark, Presto, Airflow와 같은 빅데이터 기술을 사용한 경험이 있는 분
- Power BI, Tableau 등과 같은 BI 툴을 사용한 경험이 있는 분
- 복잡한 분석 내용을 글과 의사소통을 통해 간결하고 명료하게 전달할 수 있는 능력을 보유한 분
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