Renewal Specialist
1개월전에
About the Role
The QtCompany is helping companies to build next-generation solutions that change theworld in which we work and live, from electronic cars, fast food orderingkiosks, smart appliances and to medical devices that save lives. This is only asmall fraction of innovative products companies are building with Qt.
We arelooking for a Senior Renewals Specialist to join our APAC Renewals team. Inthis position you will be responsible for existing customer relations andrenewal business in your assigned territory. The role requires closecollaboration directly with customers and Account Managers. You will also workwith Customer Success to retain and expand our customer base. Managing apositive customer experience is a critical component of this role with a focuson retention and growth.
The roleis based in our Korea office located in Bundang.
You will
Manage renewal contracts within an assigned territory to ensure on-time bookings Communicate with customers through online meetings, via phone and email Understand budgets, stakeholders, requirements, and approval processes in line with MEDDIC methodology Sell licenses for software development, user interface design, automated user interface testing, code- and architecture analysis and testing coverage measurement Collaborate closely with Account Managers, Sales Engineers, and Customer Success to align on customer strategies and coordinate customer-facing communication Use value selling to defend against competitive- and pricing pressure Discover potential license expansions to refer up-and cross-selling opportunities to Account Managers Provide regular updates on renewal statuses and escalate customer requests as needed Collaborate with cross-functional teams to address complex customer requests Meet or exceed annual and quarterly revenue goalsAbout You
Academic or similar degree in Business 2+ years of relevant experience in BDR/SDR, Inside Sales, Renewals or Customer Success– preferably in the technology industry Strong critical and analytical thinking Very good communication and presentation skills Independent and confident workstyle Eager to learn and improve skillset Excellent verbal and written skills in EnglishBeneficial skills
Experience with Salesforce is a plus Knowledge of software development and quality assurance processes is considered as an advantageWhat We Offer
Flexible hours that focus on work/life balance Possibility to work up to 3 days/week from home (from 4th Month) Mobile phone and subscription A friendly, diverse, and sociable workplace Great colleagues from all over the world-
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