Customer Satisfaction Engineer
6 개월전에
Customer Satisfaction Engineer
Help shape the future of mobility.
Imagine a world with zero vehicle accidents, zero vehicle emissions, and wireless vehicle connectivity all around us. Every day, we move closer to making that world a reality. Aptiv’s passionate team of engineers and developers creates advanced safety systems, high-performance electrification solutions and data connectivity solutions so that automakers can bring advanced capabilities to more people around the globe. This is how we enable sustainable mobility and help to prevent accidents caused by human error.
Want to join us?
Your Role
This position is to provide Quality support for primarily Active Safety ADAS, Automated Driving products and also Passive safety. Lead customer interfaces and communications for quality and customer issues until closure Lead Aptiv internal communications with Aptiv global engineering team and manufacturing sites for customer issue resolution Improve product quality performance and manage performance level to meet customer target PPM Coordinate customer audit to Aptiv global manufacturing sites, PPAP, and Change management Attend joint vehicle level investigation with customers Advanced or Warranty Quality experience in automotive industry Familiar with HKMC development process and 0-km/warranty procedureYour Background
bachelor degree in electronic, mechanical or computer engineering Good interpersonal skill and capability to manage conflict situations. Fluent spoken and written English Teamwork orientedWhy join us?
You can grow at Aptiv. Whether you are working towards a promotion, stepping into leadership, considering a lateral career move, or simply expanding your network – you can do it here. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs. You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents. You have support. Our team is our most valuable asset. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.Your Benefits at Aptiv:
Hybrid and flexible working hours; Higher Education Opportunities (UDACITY, UDEMY, COURSERA are available for your continuous growth and development); Life and accident insurance; Well Being Program that includes regular workshops and networking events; EAP Employee Assistance; Seniority Awards Employee Recognition Program Children Tuition Subsidy-
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