Senior Customer Service Associate
4주전에
Description
Title:
Customer Service Associate
Job Purpose:
To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues.
Main Duties and Responsibilities:
To monitor all shipments on a daily basis to ensure that shipments are collected and delivered within agreed time frames. Working with customers, internal & external, on daily basis with the aim of developing an excellent working relationship. Working with patients to ensure that collection requirements are met and that they are kept informed at all times during the process to ensure visibility. Booking and processing booking requests within Marken’s internal database, generating and verifying shipping documentation where applicable. Liaise with all relevant departments within the Global and Domestic Marken network to ensure that all customer requirements are met. Working all Marken offices and Local Service Providers to ensure the logistics transfer is handled efficiently thus meeting desired turnaround times. Entering clinical trial sites into Marken’s internal database (where necessary). Answering and dealing with general telephone and e-mail requests from external customers and internal offices/agents. Preparing, verifying and distributing country specific project documentation. Filing and archiving where required. Attending customer meetings and teleconferences, when required.Requirements:
Skilled in use of Microsoft Suite (Excel, Word and Outlook) Knowledgeable with computers Thorough understanding of Aviation/Airline networks Excellent communication skills and ability to influence others Excellent problem solving and prioritization skills essential Flexibility in working hours required. Weekend coverage required in Customer Services in some casesMarken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.
-
Seoul, 대한민국 Department Of The Army 파트타임Summary It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. Application Information Kit ...
-
Seoul, 대한민국 Department Of The Army 풀타임SummaryIt is the applicant's responsibility to read all sections and associated links in this vacancy announcement.Application Information KitDuties Serves as a hotel customer service agent at a hospitality property with full responsibility for duties related and adjacent to the guest service cycle for front office operations. Serves as the hotel...
-
Seoul, 대한민국 Constituency Management Group 풀타임Weber Shandwick Korea is seeking a highly motivated individual who is passionate about communications and excels in a fast-paced, dynamic environment. The ideal candidate will play a crucial role in supporting our global and domestic healthcare and pharmaceutical clients in various communications-related projects.As an Associate/Senior Associate you will be...
-
Seoul, 대한민국 Marken 풀타임Description Title: Customer Service Supervisor Job Purpose: To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies’...
-
Customer Service Officer
2 일전에
Seoul, 대한민국 Arrow Electronics 풀타임Position:Customer Service OfficerJob Description:Principal Accountabilities● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
-
Customer Service Officer
2 일전에
Seoul, 대한민국 Arrow Electronics 풀타임Position:Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for...
-
Customer Service Officer
6 일전에
Seoul, 대한민국 Arrow Electronics 풀타임Position:Customer Service OfficerJob Description:● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies,...
-
Seoul, 대한민국 Edwards Lifesciences 풀타임Imagine how your ideas and expertise can change a patient's life. At Edwards Lifesciences, our Customer Service teams are dedicated to providing thoughtful care and meaningful interactions to patients, customers, and stakeholders. As a member of this team, you'll work cross-functionally across our organization to ensure our customers receive the support they...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Amazon Web Services (AWS) is looking for motivated technologists who possess a unique balance of technical depth, business knowledge, and strong interpersonal skills. You will partner with customers and several AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customer business problems. As a trusted customer...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Amazon Web Services (AWS) is looking for motivated technologists who possess a unique balance of technical depth, business knowledge, and strong interpersonal skills. You will partner with customers and several AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customer business problems. As a trusted customer...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Amazon Web Services (AWS) is looking for motivated technologists who possess a unique balance of technical depth, business knowledge, and strong interpersonal skills. You will partner with customers and several AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customer business problems. As a trusted customer...
-
Customer Service Officer
6 일전에
Seoul, 대한민국 Arrow Electronics 풀타임Position:Customer Service Officer Job Description: ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex...
-
Seoul, 대한민국 Logitech 풀타임The Position:We are on the lookout for a Senior Customer Support Engineer in Korea. Your main responsibility will be tackling complex enterprise support issues and escalations, cracking tough technical problems. The main focus will be Logitech's Paid Services support for video conferencing solutions, with occasional troubleshooting of other enterprise...
-
Seoul, 대한민국 Brown-Forman 풀타임CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.For best results, use Google Chrome to view this page.Meaningful Work From Day OneAs the primary liaison between customers, consumers, the sales team, and the 3PL, this position will provide customer...
-
Seoul, 대한민국 SAP 풀타임Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Seoul, 대한민국 SAP 풀타임Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Seoul, 대한민국 Brown-Forman 풀타임Meaningful Work From Day OneAs the primary liaison between customers, consumers, the sales team, and the 3PL, this position will provide customer service and logistics support for the Korea LE market. This is a 12 month contract roleWhat You Can Expect• Responsible for the accurate, complete, and timely management of customer orders, overseeing the entire...
-
Seoul, 대한민국 SAP 풀타임Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Seoul, 대한민국 Paymentwall 풀타임Responsibilities: Developing new clients and business opportunities by actively establishing relationships with potential and existing customers to generate revenue for customers and Paymentwall; Successful sales process management; Create leads, create contracts, negotiate and transfer contracts to Account Management team; Trends and competitors' success...
-
Seoul, 대한민국 SAP 풀타임Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
