[Vacheron Constantin] Client
2 개월전에
Flagship_Client & Hospitality Manager job description
Main Purpose
Your mission will be to provide exceptional, personalized service to our clientele visiting our boutique with great attention to detail and quality. You will work closely with the entire boutique team to create unique and memorable experiences, achieve high levels of client satisfaction and enhance the brand's reputation.
Key responsibilities
Sales Support:
Collaborate with sales teams to enhance the overall client experience and contribute to achieving sales targets Assist the sales team with various activities to facilitate seamless client experiences including preparation, client entertainment, product presentation, and sales finalization Recommend services based on client preferences and interests Address any issues or concerns promptly and efficiently to maintain client satisfaction and loyalty Be aware of the local luxury environment and its impact on our sales, including the commercial activities of competitors Coordinate and schedule appointments for clients, to ensure personalized boutique experience Ensure seamless scheduling of the spaces and manage calendar availability efficientlyClienteling:
In collaboration with the boutique team, participate to all clienteling initiatives Anticipate client’s needs and preferences to provide personalized service Serve as the main point of contact for client inquiries and requests Build and maintain strong relationships with VIP clients, understanding their preferences, and ensuring custom-made service.Hospitality & Boutique atmosphere:
Ensure a luxurious and welcoming environment for all clients Coordinate special amenities and services based on client preferences Oversee the boutique’s hospitality services and standards, including cleanliness, ambiance, and comfort. Develop in-depth knowledge of local luxury events and venues, to organize client special treatment. Share and collaborate best practices with boutique team membersRepresent Brand identity - Act as a Maison ambassador
Act as an Ambassador for the Brand, ensuring the integrity of its image with clients and within the local retail community Develop understanding and knowledge of the Maison and products to convey Vacheron Constantin heritage and value Utilize Maison storytelling and heritage to enhance the client experience Be a key element in organizing and hosting exclusive events for clients within the boutique Collaborate with marketing and sales teams to execute promotional events and initiatives Adhere with Passion to the values and rituals of presentation established by the MaisonTeam
Assist the Boutique Management with providing training and setting high standards for customer care Provide guidance and feedback to ensure exceptional service delivery Develop a positive, trusting relationship with the team to foster a positive and professional work environment focused on client satisfactionProfile
10+ years of experience in luxury hospitality or client relations, preferably in a boutique or upscale setting Excellent communication and interpersonal skills Strong organizational abilities and attention to detail Ability to thrive in a fast-paced, client-focused environment.-
Seoul, 대한민국 Vacheron Constantin 풀타임COMMERCIAL DIRECTOR a House of Connoisseurs in Fine Watchmaking, Vacheron Constantin has, at no time in its -year history, ever stopped creating, enhancing, and reinventing itself. This manufacture reveals each timepiece with a technical signature and distinctive look. Throughout the Maison’s universe, our collaborators from different horizons...
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Seoul, 대한민국 Richemont 풀타임COMMERCIAL DIRECTOR a House of Connoisseurs in Fine Watchmaking, Vacheron Constantin has, at no time in its 267-year history, ever stopped creating, enhancing, and reinventing itself. This manufacture reveals each timepiece with a technical signature and distinctive look. Throughout the Maison’s universe, our collaborators from...
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[Vacheron Constantin] Client
2 개월전에
Seoul, 대한민국 Richemont 풀타임Flagship_Client & Hospitality Manager job description Main Purpose Your mission will be to provide exceptional, personalized service to our clientele visiting our boutique with great attention to detail and quality. You will work closely with the entire boutique team to create unique and memorable experiences, achieve high levels of client...
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Client & Hospitality Manager
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Seoul, 대한민국 Richemont 풀타임Flagship_Client & Hospitality Manager job description Main PurposeYour mission will be to provide exceptional, personalized service to our clientele visiting our boutique with great attention to detail and quality. You will work closely with the entire boutique team to create unique and memorable experiences, achieve high levels of client satisfaction and...
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Seoul, 대한민국 Richemont 풀타임COMMERCIAL DIRECTOR a House of Connoisseurs in Fine Watchmaking, Vacheron Constantin has, at no time in its 267-year history, ever stopped creating, enhancing, and reinventing itself. This manufacture reveals each timepiece with a technical signature and distinctive look. Throughout the Maison's universe, our collaborators from different horizons share...
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