concentrix

담당 업무 1. Training (교육) 신규 입사자 온보딩 교육 기획 및 운영 상담 프로세스, 정책 및 시스템 교육 진행 정기 Refresh Training 및 Skill-Up Training 운영 교육 자료 제작 및 업데이트 교육 효과 분석 및 개선 방안 도출 운영팀과 협업하여 교육 니즈 분석 2. Quality Assurance (품질...

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads identified, this candidate will reach out and meet with the business' decisions makers to better understand their business needs and how our product could help them. Responsibilities Identify and develop new business opportunities centered on...

Job Title:Microsoft 365 EngineerJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights,...

ㆍSLA 및 운영 목표 달성을 위한 단기/장기 인력 예측 (Forecasting) 및 계획 수립 ㆍ데이이터 패턴 분석을 바탕으로 시간대별·일별 물량 예측 및 스케줄링(Scheduling) 최적화 ㆍ상담사 휴가, 교육, 이동 등을 반영한 효율적인 근무 스케줄 생성 및 운영 리소스 배치 ㆍSLA 및 KPI...

ㆍSLA 및 운영 목표 달성을 위한 단기/장기 인력 예측 (Forecasting) 및 계획 수립 ㆍ데이이터 패턴 분석을 바탕으로 시간대별·일별 물량 예측 및 스케줄링(Scheduling) 최적화 ㆍ상담사 휴가, 교육, 이동 등을 반영한 효율적인 근무 스케줄 생성 및 운영 리소스 배치 ㆍSLA 및 KPI...

Position Summary Support Concentrix and its clients in identifying, evaluating, and implementing technology-driven transformation initiatives that improve customer experience, operational efficiency, and business performance. Work closely with clients, operations, account teams, and technology partners to assess business challenges, identify improvement...

Responsibilities: Conduct and/or oversee all time bound Security Calendar Activities like TCP/IP scanning, ID validation, health checks, log(s) review, anti-virus management, server patch management and ensure closure of all related tasks Ensure compliance to all IT Security Operations’ processes such as ensuring processes are executed, processes are...