IT & Business Support Expert
1개월전에
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ABOUT MICHELIN
Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries. Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia. In short, whether you look at our mission, our products or our people, Michelin is a company that truly helps you to move forward.
MISSION
Represents DOTI (DOTI : Digital Transformation & Information System Operational Direction)at Country level and manages all IS/IT suppliers, is in charge of satisfying the commitment made by DOTI to local business entities. Play a key role to support BSS (Business Systems Support) operations at country level (value flow/physical flow/Request). Breaks down DOTI strategic orientations into local progress plans.KEY EXPECTED ACHIEVEMENTS
General IS/IT Management
Manage and responsible of IT services and operations for Korea. Responsible for planning, budgeting, implementation, maintenance, and upgrading function for the countries infrastructure to comply with the availability, quality, security and cost levels that DOTI is committed to provide. Facilitates relations between DOTI Central Services and local teams. Collaborates with PMs to ensure vendor partners are effectively managed and contracts are fully leveraged, resulting in effective cost management for IS/IT projects and policies deployment in countries. Manage third party partners to ensure they meet contractual obligations, leading to successful delivery of the project and IT services in Korea.Security Management
Manage and develop IT Security Programs in the domain including physical office security.Business Support Management
To escalate IS/IT application issue to central support team. Assist internal business user by providing infra technical, business systems/process consulting, and innovative proposal per request. Being single point of contact to support country ERP system (BSC) and support end users in their day to day activities (L1). Identify as early as possible crisis and activate the regional war room. Analysis the issues recurrencies. Escalate to L2 when unable to solve autonomously (Regional Lifecycle Leader, Engineering L2, IT L2) Identify and formalize country demands, align priorities at country level, and animate routine with country. Train local users on new features and process/tool improvements via Ongoing training (in connection with production ramp-ups). Execute non regression tests and perform ongoing training for end users.Digital Transformation
Identify useful digital tools(Various O365 Apps, etc.) and promote digital culture in the country.QUALIFICATION
University degree in Computer Science, Information Systems or other engineering field. 6-10 years of working experience in IT domain (Preferred Business IT experience) Good command of English (fluent) & Korean (native) Experience on project management and change management ITIL or PMP certificate is a plus지원 방법
*국문, 영문 이력서 및 자기소개서를 하나의 파일로 병합하여 제출 부탁드립니다.
*희망 급여를 이력서에 기재해 주시기 바랍니다.
전형 안내
서면 심사 > 인터뷰 및 채용 검진
*과제 및 레퍼런스 체크가 추가될 수 있습니다.
Equal Opportunity Employer
Michelin is an equal opportunity employer and is committed to taking positive action to ensure that every employee will be afforded the opportunity to make the maximum contribution to the objectives of the Company without regard to race, color, religion, disability, national origin, military and veteran status, sex, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, sexual orientation, gender, gender identity, gender expression, marital status, age, citizenship, genetic information, political belief, or any other characteristic protected by applicable law.
#LI-RECRUTEMENTMICHELIN
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