Supervisor, Account Management

3 일전에


Gangnamgu, 대한민국 ThermoFisher Scientific 풀타임

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Key Responsibilities:

  • Coordinate channel management within the Biosciences Division (BID) Sales for Channel Business.

  • Manage Master dealers and Associate dealers with a focus on flawless execution.

  • Drive key financial results, including revenues, volume, margins, days outstanding, and accurate forecasting of consumable reagents and instruments.

  • Monitor competition by gathering and analyzing current marketplace information on pricing, products, delivery schedules, and merchandising techniques.

  • Maintain and grow the customer database using our customer relations management software to meet management expectations.

  • Resolve customer complaints by investigating issues, developing solutions, preparing reports, and making recommendations to management.

  • Consistently attain or exceed sales, profit, and market share goals within expense guidelines.

  • Collaborate closely with internal teams such as sales, marketing, product development, and customer support to align channel activities with overall business objectives.

  • Share insights and feedback from channel partners to improve company offerings and strategies.

  • Build and manage a successful sales team; develop and mentor sales personnel.

  • Lead business development initiatives in the region to improve market share in major/key accounts.

  • Conduct field travel as necessary (50% or more).

Education:

  • Bachelor’s degree in Molecular Biology, Biochemistry, or a related field; or the equivalent knowledge and functional experience.

  • Master’s degree or equivalent experience will be advantageous.

Experience:

  • 7+ years of experience in Sales with 2+ years of proven indirect (channel) experience.

  • Management experience preferred.

Knowledge, Skills, Abilities:

  • Exceptionally committed, assertive, and self-motivated with strong organizational skills.

  • Professional selling and presentation skills to influence multiple levels at customer organizations.

  • Proven negotiation skills to close sales successfully.

  • Excellent interpersonal and communication skills for effective interaction with internal and external customers.

  • Strong analytical skills and intellectual ability to develop ideas, grasp sophisticated product applications, and apply creative thinking.

  • Effective decision-making ability to evaluate alternatives, analyze impacts, and implement decisions with appropriate evidence and rationale.

  • Communicate account objectives and action plans to management via weekly business reviews and other communication vehicles.

  • Proficient computer skills (Excel, PowerPoint, etc.).

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.


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