IT Business Services AssociateConsultant - Seoul - SAP와 관련된 현재 작업
-
Application Architect
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Are you an experienced cloud architect/developer who can assist our customers in architecting, developing and re-engineering applications that can fully leverage the AWS Cloud? Do you like to work on a variety of game changing projects, at the forefront of application development and cloud technology adoption?In order for applications to be cloud optimized...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Do you want to be a key part of a team focused on increasing the reach of cloud computing through driving strategic initiatives? Do you have the business development experience, technical acumen, and communication skills needed to help further establish Amazon as the leader in the industry/segments? AWS is looking for a Business Development leader who...
-
Business Development Manager
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Do you want to be a key part of a team focused on driving strategic initiatives to increase the reach of cloud computing across stakeholders in TMEGS(Telco, Media & Entertainment, Gaming and Sports) sector? Do you have the business development experience, technical acumen, and communication skills as well as related industry career needed to help further...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Are you a Security, Risk, and Compliance specialist who can address the challenges of migrating systems and workloads to the Cloud? Are you skilled at helping customers and partners address their information security requirements using Cloud computing architectures? Do you want to learn the very latest in Cloud services and apply that knowledge to some of...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Excited by using massive amounts of data to develop Machine Learning (ML) and Deep Learning (DL) models? Want to help the largest global enterprises derive business value through the adoption of Artificial Intelligence (AI)? Eager to learn from many different enterprise’s use cases of AWS ML and DL? Thrilled to be key part of Amazon, who has been investing...
-
Cloud Architect
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임At Amazon Web Services (AWS), we’re hiring highly technical cloud computing architects to help our customers develop technical expertise and capacity, while also collaborating with our customers and partners on key engagements. Our consultants will deliver Pilot projects, topical workshops, and lead implementation projects. Professional Services engage in...
-
Cloud Architect
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임At Amazon Web Services (AWS), we’re hiring highly technical cloud computing architects to help our customers develop technical expertise and capacity, while also collaborating with our customers and partners on key engagements. Our consultants will deliver Pilot projects, topical workshops, and lead implementation projects. Professional Services engage in...
-
Seoul, 대한민국 State Street 풀타임Who we are looking for: We are looking for an exceptional individual to become a Client Service and Relationship Manager in Institutional Services covering global custody business. Why this role is important to us: The team you will be joining is a part of Institutional Service Korea that provides global custody services to the local institutional...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임At Amazon Web Services (AWS) Professional Services, we’re hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and...
-
Seoul, 대한민국 Cisco 풀타임What You'll Do Technical professional with a broad general knowledge of Cisco products, solutions, services, technologies and related programs. Drives service creation and support of architectural and solution strategies for Public Sector & Service Provider industries. Is viewed as a trusted-advisor and works with leadership to co-develop business plan,...
-
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임At Amazon Web Services (AWS) Professional Services, we’re hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and...
-
Business Development Manager
5 개월전에
Seoul, 대한민국 Paymentwall 풀타임Responsibilities Develop new business, through actively identifying prospective businesses and understanding their business model and needs for specific monetization services; Actively and successfully managing the sales process: from lead generation and pitching new clients; negotiations; getting agreements signed; and then handover the deal to the account...
-
Senior Business Manager
5 개월전에
Seoul, 대한민국 HKT 풀타임PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build best in class connections across the globe linking Asia-Pacific, Europe, the Americas, the Middle East...
-
Seoul, 대한민국 IQVIA 풀타임Job Overview Maximises sales growth for complex, full service offerings, consistent with Company strategy and objectives, by using information technology and sales tools to effectively engage with a wide variety of target audiences. Achieves sales targets by collaborating with and leading an assortment of field sales representatives. Identifies and...
-
Seoul, 대한민국 4542-Chemours Korea Inc. 풀타임As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. Perform administrative tasks such as data entry, manage calendar, book travel, schedule facilities and equipment, deal with...
-
Seoul, 대한민국 Intuitive Surgical 풀타임Job DescriptionJob Summary:The primary focus of this role is to provide comprehensive support for various business applications, including SAP S/4 Hana, Salesforce, Trackwise, Coupa, and related applications, primarily for our South Korea office. You will be responsible for tasks such as process design, systems analysis, creating functional specifications,...
-
Seoul, 대한민국 Veralto 풀타임Job Summary: Field Service Technician Responsible for performing field repairs, maintenance, and troubleshooting on customer sites, with a focus on water quality analysis and treatment. Work closely with the sales team, channel partners, and end customers to provide technical support and ensure efficient service delivery. About Veralto Veralto is...
-
Seoul, 대한민국 Intuitive Surgical 풀타임Company Description회사 설명Intuitive는 당사의 사명을 중심으로 결집되어 있습니다. 우리는 최소 침습 치료가 삶을 향상시키는 치료라고 믿습니다. 독창성과 지능적 기술을 통해 제약 없이 의사들이 치유할 수 있는 잠재력을 확장합니다.로봇 보조 수술의 선구자이자 시장...
-
Seoul, 대한민국 Intuitive Surgical 풀타임Business Systems Analyst to provide comprehensive support for various business applications, including SAP S/4 Hana, Salesforce, and related applications. • Collaborate with stakeholders to define business systems requirements for enhancements and new technology implementations. • Design solutions by analyzing business scenarios and working with...
-
Seoul, 대한민국 WiseTech Global 풀타임At WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics. We’re changing the world of logistics through technology, innovation, and intricate problem solving. Having listed on the ASX in , WiseTech Global is an AU billion+ company that is serious about expansion and technical...
IT Business Services AssociateConsultant
2 개월전에
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
WHAT YOU'LL DO
The digital Customer Engagement Manager (dCEM) is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.
The dCEM oversees the customer lifecycle from the moment of contract signing, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, change management, and renewal support for a range of customers. The dCEM is also expected to maintain customer satisfaction through issue mitigation and escalation management and helping customers maximize the value of their partnership with SAP. The dCEM manages a variety of technical and engagement aspects during the various phases of a range of customer’s lifecycle. They will work in seamless collaboration with Project Leads (PL) and SAP Enterprise Cloud Services internal delivery teams for the committed scope of delivery throughout the customer engagement lifecycle. This role also provides expert support in operations and facilitates the service lifecycle.
Key tasks comprise the following:
• Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
• Initiates digital service kick-off for customers
• Contributes to onboarding/transitioning customers to ECS
• Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
• Supports in de-escalations of critical customer situations
• Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
• Executes technical feasibility studies/solution reviews (if applicable)
• Contributes to customer release and maintenance activities
• Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement
• Executes and supports problem management and continuous improvement
• Support customer satisfaction surveys
• Reviews SLA service credit cases
• Supports commercial change requests
• Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success
• Supports in reviewing account status and analysing if the account needs to be transitioned to another team, based on growth in volume or complexity of the account over time.
• Multi-language support for PCE customers worldwide.
WHAT YOU'LL BRING
• 1 - 3 years of work experience as SAP technical consultant with 1-2 years in a customer-facing role (consulting, IT support, IT services, etc.)
• Must have exposure to SAP Basis unless if you have strong language proficiency in Korean, Japanese
• Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
• Hands on experience with SAP Basis activities, SAP release upgrades, and infrastructure updates for cloud customers is preferred
• Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
• An individual in this role is expected to deliver ‘Effective customer communication’ using digital mediums to achieve high customer satisfaction. Strong knowledge of IT Service Management, SAP S/4 HANA, Azure/ AWS /GCP and SAP Application is preferred
• Good understanding of ECSs operations infrastructure, processes, and automation tools like SPC, TIC, etc. is a plus
• Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
• Cloud architecture and IT technical infrastructure know-how is a plus
• Understanding of escalation handling and procedures is a plus
• Experience in working with cross-cultural and cross-functional teams or individuals
• Proficiency in English (Written and verbal)
MEET YOUR TEAM
The SAP Enterprise Cloud Services (ECS) organization is a business unit responsible for providing cloud-hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers, as one SAP. The portfolio is at the center of the SAP strategy to help customers on their journey to use SAP S/4HANA and become an Intelligent Enterprise.
As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is a shared services organization dedicated to managing service delivery in 24*5 model at scale for high-volume, low-touch, private cloud customers.
Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we are looking for people with diverse technical and customer engagement backgrounds to join our Center of Expertise around the world. You will become part of a great team of smart technical and customer engagement professionals, where there are great opportunities for growth and there is tremendous potential for specialized development of your skills.
#SAPECSCareers
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 404673 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
