Senior IT Business System Analyst

6 개월전에

Seoul, 대한민국 Intuitive Surgical 풀타임
Company Description회사 설명

Intuitive는 당사의 사명을 중심으로 결집되어 있습니다. 우리는 최소 침습 치료가 삶을 향상시키는 치료라고 믿습니다. 독창성과 지능적 기술을 통해 제약 없이 의사들이 치유할 수 있는 잠재력을 확장합니다.

로봇 보조 수술의 선구자이자 시장 리더로서, 우리는 포용적이고 다양한 팀을 육성하고 의미있는 변화를 이루기 위해 최선을 다합니다. 당사는 25년 넘게 전 세계의 병원 및 의료팀과 협력하여 가장 어려운 의료 문제를 해결하고 현재 가능한 것들을 더 발전시키는 데 도움이 되고자 노력해왔습니다.

Intuitive는 다양한 배경을 가진 위대한 사람들의 노력에 의해 구축되었습니다. 우리는 훌륭한 아이디어가 어디에서나 나올 수 있다고 믿습니다. 우리는 사고의 다양성과 상호 존중을 기반으로 하는 포용적인 문화를 조성하기 위해 노력합니다. 우리는 포용성을 가지고 리드하고 팀원들이 가장 진실한 자아의 모습으로 최선을 다할 수 있도록 권한을 부여합니다.

의미있는 변화를 이루고자 하는 열정적인 사람들이 우리의 문화를 선도합니다. 당사 팀원들은 정직성에 기반을 두고 있으며, 배울 수 있는 강력한 역량과 일을 완수할 수 있는 에너지를 가지고 있으며, 다양한 실제 경험으로 우리가 새로운 방식으로 사고할 수 있도록 돕습니다. 우리는 팀원들의 장기적인 성장을 지원하기 위해 팀원들에게 적극적으로 투자하여 이들이 우리의 사명을 계속 발전시키고 최고의 잠재력을 발휘할 수 있도록 합니다.

의료 전문가와 그들의 환자로 구성된 글로벌 커뮤니티를 위한 큰 도약을 향해 최선을 다하고 있는 팀에 합류하십시오. 함께 최소 침습 치료의 세계를 발전시켜 나갑시다.Job Description

Job Summary:

  • The primary focus of this role is to provide comprehensive support for various business applications, including SAP S/4 Hana, Salesforce, Trackwise, Coupa, and related applications, primarily for our South Korea office. You will be responsible for tasks such as process design, systems analysis, creating functional specifications, monitoring production, optimizing performance, resolving issues, conducting testing, and providing ongoing support after implementation. Additionally, you may also be involved in new development projects and minor enhancements for these applications.
  • As part of your responsibilities, you will be assigned IT projects by the Director, IT Business Applications, where you will be responsible for project planning, requirements gathering, coordinating with stakeholders, managing project timelines, ensuring deliverables are met, and providing regular updates to stakeholders.

Responsibilities:

  • Work with stakeholders to define business systems requirements for enhancements, new technology implementations and lead cross functional meetings as part of requirements gathering, driving projects, or providing status updates on various projects. Also set user expectations in terms of delivery dates & scope.
  • Analyze business scenarios and design solutions by collaborating with other IT team members in Japan, Taiwan, India, Europe, US, local service provides to design and implement solutions that meet the emerging needs of South Korea (Primary), Japan, Taiwan, India business. 
  • Facilitate change management and transition to future state working with various stakeholders.
  • Organize and Deliver IT Business Application Support for existing issues and newly delivered enhancements/projects in Salesforce, SAP SD/MM/PP/QM /FICO and related supply chain applications like X-Trade etc.
  • Write Blueprint documents, functional specification documents, Test scripts and other documents required for development and other efforts. Train users on new modified system configuration as it affects business processes.
  • Assist the local service provides, offshore develop team for the system unit tests, system integration tests; assist the users for the user acceptance tests (UAT) if necessary.
Qualifications

Requirements:

  • General 
  • Quick learning abilities, team player mind, self-motivated orientation
  • Capabilities to work independently and self-directed with appropriate reporting.
  • Flexibility and ability to complete projects outside normal daily duties as needed.  
  • Strong ability to identify, determine and document customer requirements.
  • Able to travel oversees to support local office needs.
  • Flexibility in adopting to new technologies.
  • Skills 
  • Strong organizational skills
  • Strong verbal and written communication skills to support local office needs.

Experience  

Required:

  • 7 + Years of Experience supporting SAP SD/MM/PP/QM/FICO
  • Knowledge and general understanding of Customer service support operations, Order to cash, Finance & Controlling, Manufacturing, Product safety & Regulatory Affairs business process.
  • General understanding in document control for medical device company and able to communicate with local government bodies like MFDS, KMDIA & local IT service providers.
  • Experience in Fit& Gap analysis, Blueprinting, writing Functional Specification, Test scenarios & Test cases.
  • Familiarity with Software Development Lifecycle (SDLC) processes
  • Familiarity with SAP ABAP
  • Desired
  • Experience in Service now, Track wise, Coupa, EDI applications, Salesforce CPQ, X-Trade, e-yulchon, Workday, HR-OK, Coupa
  • Experience in Supporting Business users in a Class III & IV medical device company.
  • Any SAP Certification, Salesforce certification
  • Language Skills
  • Mandatory: English-Business Level, Korean – Native or Business Level.
  • Optional: Japanese, Chinese

Qualifications:

  • Minimum of a bachelor’s degree or equivalent qualification

Working Conditions:

  • Onsite, In south Korea office.
Additional Information

Intuitive는 고용 기회 균등 고용주입니다. 당사는 인종, 성별, 임신 여부, 성적 지향, 성 정체성, 출신 국가, 피부색, 연령, 종교, 국가 보훈 대상자, 장애 여부, 유전 정보 또는 연방, 주 또는 현지 관련 법률에 따라 보호받는 기타 모든 지위에 관계없이 자격을 갖춘 모든 지원자 및 직원에게 동등한 고용 기회를 제공하며 모든 유형의 차별과 괴롭힘을 금지합니다.

당사는 기회 균등법에 따라 범죄 및 유죄 판결 기록이 있는 고용 자격을 갖춘 지원자를 고려할 것입니다.

Shift: Day
Travel: 10% of the time

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