Customer Service Team Lead - South Korea - TDCX와 관련된 현재 작업
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Customer Service Staff
1개월전에
South Korea World Courier Korea Co., Ltd. 풀타임Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...
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Customer Business Director
6 개월전에
South Korea Raytheon Technologies 풀타임Unspecified Customer Business Director, North Asia Reporting to Regional Sales Business Director APAC as part of the Collins Defense Services Sales Team. The preferred location for this position is based in Japan and operating from a RTX/Collins Japan facility and remotely as required, however in case of an exceptional candidate Korea could also...
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South Korea SAP 풀타임Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...
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Lead Engineer
4주전에
South Korea Bjak 풀타임About UsBjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom...
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Squad Lead
3 개월전에
South Korea Roche 풀타임The Position Affiliate: Roche Pharma Korea Cluster: Healthcare Innovation Work location: Seoul, South Korea Your key responsibilities Expectation The Ophthalmology Squads will focus on portfolio, system shaping and partnership priorities, which will in turn define what work needs to be delivered. The Ophthalmology Squad Lead inspires and...
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Customer Success Executive
3 개월전에
South Korea Red Hat Limited, Korea Branch 풀타임Job Summary: Red Hat Korea team is looking for a Customer Success Executive in Seoul Office. The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop...
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Creative Lead/Manager
2 개월전에
South Korea Dolby Laboratories 풀타임Join the leader in entertainment innovation and help us design the future. At Dolby, where science meets art, high tech means more than computer code. We continue revolutionizing how people create, deliver, and enjoy entertainment worldwide. To achieve this, we need the very best talent. As an Associate Creative Director, you will be pivotal in our APAC...
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Cluster Lead
4 개월전에
South Korea Roche 풀타임The Position Affiliate: Roche Pharma Korea Cluster: Access & Policy Work Location: Seoul, South Korea Role Summary The Cluster Lead leads the alignment and enables the strategy and excellence for patient access, public policy and government affairs, and provides relevant expertise, partnership and strategic input into Government and PAG...
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South Korea Apple 풀타임Summary: Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Everyday, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that...
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South Korea SUCCESSKOREA 풀타임채용제목 Korea Professional Services Big Data Consultant (지원마감) 회사소개 글로벌 소비재 / Global IT Services전문기업 업무내용/자격요건 담당직무 · Expertise - Collaborate with OOO field sales, pre-sales, training and support teams to help partners and customers learn and use OOO ...
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South Korea SUCCESSKOREA 풀타임채용제목 Korea Professional Services Big Data Consultant (지원마감) 회사소개 글로벌 소비재 / Global IT Services전문기업 업무내용/자격요건 담당직무 · Expertise - Collaborate with OOO field sales, pre-sales, training and support teams to help partners and customers learn and use OOO services such as OOO Elastic Compute Cloud...
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Senior Service Engineer
3 개월전에
South Korea Spectris Korea Ltd. 풀타임Gas analysis that empowers a changing world. Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used...
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South Korea Spectris Korea Ltd. 풀타임Gas analysis that empowers a changing world. Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used...
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Conference Services Manager
4 개월전에
South Korea Four Seasons Hotels and Resorts 풀타임About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
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South Korea VISA 풀타임Job Description And Responsibilities Team Summary Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most...
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Service Desk Technician
3 개월전에
South Korea ConvaTec 풀타임About Us Pioneering trusted medical solutions to improve the lives we touch: ConvaTec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and...
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South Korea The Lubrizol Corporation 풀타임We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and...
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South Korea Spectris Korea Ltd. 풀타임**Senior Service Engineer** Join Servomex, the world leader in gas analysis and part of the FTSE 250 Spectris Group, as a Senior Service Engineer and be part of a business that genuinely values entrepreneurialism, innovation and individual accountability. We focus on our customers and are proud of the difference our technology makes. Our technical...
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South Korea TikTok 풀타임TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is...
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Field Service Planner
1개월전에
South Korea 101 Bloom Energy 풀타임Our team at Bloom Energy embraces the unprecedented opportunity to change the way companies utilize energy. Our technology empowers businesses and communities to responsibly take charge of their energy. Our energy platform has three key value propositions: resiliency, sustainability, and predictability. We provide infrastructure that is flexible for the...
Customer Service Team Lead
4 개월전에
Top Reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives. Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organization's guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client. Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field. Preferable with 2 years of working experience in the related field is required for this position Experience leading, inspiring and motivating others to meet goals and metrics Possess project and resource management skills Strong communication and interpersonal skills Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting market