Sea Logistics Operational Care Specialist_Temp
4주전에
You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
Your Role
You will be enabling transport activities by executing bookings, entering orders + generating all required export
documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
Your Responsibilities
- To create/complete shipment details in our internal transportmanagement system, coordinate with all involved stakeholders + organize transport based on the customerpromise, obtain DG approvals where required, escalating discrepancies as required.
- To monitor + report on operational performance of carriers + othervendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To create files for consolidation containers (Master).
- To review + ensure alignment of shipping instructions includingclarifying any deviations/conflicts while taking country regulations, export compliance, rate + routinginformation into consideration.
- To issue + accurately submit/issue all required documentation(issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours ofdeparture.
- To ensure departure confirmations (or deviations v. scheduled) areshared with CCLs.
- To release BAL B/L as per Financial Guidelines + workinginstructions.
- To ensure cost awareness + efficiency through timely, accuratecost/revenue updates including profit maximization by providing cost awareness to the CCLs.
- To check + verify incoming supplier invoices, including initiating+ resolving any rate discrepancies.
- To support and resolve claims + disputes
Your Skills and Experiences
- Temp position - 1 year Contract
- Both Native proficiency in Korean and working proficiency in English arerequired
- Successfully completed an academic degree, ideally with a focus onlogistics
- Experience in Sea Logistics preferred
- Dynamic personality and service-oriented
- Good organizational skills and proactive working manner
- Collaborative mindset– sense of urgency and proactive communication
- Ability to work independently as well as part of a team
- Advanced computer skills with emphasis on Microsoft Office suite
Good Reasons to Join
At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.- with the nature of your request. We will answer your inquiry within 24 hours.
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