Beneficiary Services Professional
19시간전에
About This Opportunity:
We are seeking a highly motivated TRICARE Beneficiary Services Specialist to join our team at Camp Humphreys, South Korea. As a key member of our global healthcare support team, you will play a crucial role in ensuring the seamless delivery of healthcare services to active-duty military members and their families.
About the Role:
You will be responsible for verifying benefits and enrollments, processing disenrollments, portability transfers, and more via systems like Defense Online Enrollment System (DOES) and MHS Genesis.
You will follow Military Treatment Facility (MTF) guidelines to make individual and batch Primary Care Manager (PCM) updates.
You will offer guidance on TRICARE resources, benefits, enrollment, and claims, assisting beneficiaries both in person and over the phone.
You will provide basic claims status updates and support.
You will lead informational sessions for various events such as in/out processing, maternity, and pre-separation/retirement.
You will collect and record daily activities and Other Health Insurance (OHI) info into applicable systems.
You will evaluate the level of assistance needed and refer or escalate complex issues as needed for proper resolution.
You will comply with all HIPAA regulations, maintain confidentiality and proper handling of Protected Health Information (PHI), and complete Leidos training courses on time.
You will assist with remote support, train new team members, and other duties as assigned.
Requirements:
A High School diploma or equivalent years of experience.
U.S. Citizenship.
Eligibility to obtain and maintain ADP IT III clearance.
Eligibility to obtain Invited Contractor 700-19 SOFA designation for employment in South Korea.
3+ years of customer service experience.
Essential Skills:
Fluent in English with strong written and oral communication skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Effective at delivering presentations.
Ability to tactfully communicate with others, both in person and on the phone.
Self-starter, able to work independently and with minimal supervision.
Strong organizational, time management, and multitasking abilities.
High attention to detail.
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Pyeongtaek, 대한민국 Leidos 풀타임Job Overview:We are seeking a highly skilled TRICARE Beneficiary Services Specialist to join our team at Camp Humphreys, South Korea. As a key member of our global healthcare support team, you will play a crucial role in ensuring the seamless delivery of healthcare services to active-duty military members and their families.About the Role:You will be...
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Pyeongtaek, 대한민국 Leidos 풀타임Description Make a Difference – Join Our Leidos TRICARE Team based at Camp Humphreys, S. KoreaAre you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR) FLOATER, an essential role in supporting active-duty military members and their families. This position offers the chance to make...
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Pyeongtaek, 대한민국 Leidos 풀타임Description Make a Difference – Join Our Leidos TRICARE Team at Camp Humphreys, S. KoreaAre you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR), an essential role in supporting active-duty military members and their families. This position offers the chance to make a real...
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Pyeongtaek, 대한민국 Leidos 풀타임About the JobWe are seeking a skilled TRICARE Beneficiary Services Representative FLOATER to join our team at Leidos. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong understanding of healthcare services delivery.Responsibilities and ExpectationsTravel to multiple sites within the Pacific...
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Pyeongtaek, 대한민국 Leidos 풀타임Job Summary:We are seeking a highly motivated Military Healthcare Enrollment Expert to join our team at Camp Humphreys, South Korea. As a key member of our global healthcare support team, you will play a crucial role in ensuring the seamless delivery of healthcare services to active-duty military members and their families.About the Role:You will be...
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Pyeongtaek, 대한민국 Leidos 풀타임About Us:Leidos is a leading provider of innovative solutions for government agencies and commercial clients. Our team is dedicated to delivering high-quality services and products that meet the evolving needs of our customers.Our Team:We are a diverse team of professionals who share a passion for making a difference in the lives of others. We are committed...
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Pyeongtaek, 대한민국 Leidos 풀타임Job OverviewAs a TRICARE Beneficiary Services Representative FLOATER at Leidos, you will be responsible for providing essential services to TRICARE-eligible beneficiaries. This is an exciting opportunity to work with a dynamic team and contribute to the delivery of high-quality healthcare services.Key AccountabilitiesTravel to multiple sites within the...
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Pyeongtaek, 대한민국 Leidos 풀타임About the RoleWe are seeking a highly skilled TRICARE Beneficiary Services Representative FLOATER to join our team at Leidos. As a key member of our operations team, you will play a crucial role in delivering exceptional service to our beneficiaries.Key ResponsibilitiesProvide multi-site coverage through travel to various locations within the Pacific region...
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Pyeongtaek, 대한민국 Leidos 풀타임The OpportunityWe are seeking a highly skilled TRICARE Beneficiary Services Representative FLOATER to join our team at Leidos. This is an exciting opportunity to work with a dynamic team and contribute to the delivery of high-quality healthcare services.Accountabilities and DeliverablesTravel to multiple sites within the Pacific region, including Guam,...
