Field Service Engineer 2

In This Role, Your Responsibilities Will Be: Perform on-site repair and maintenance of Branson equipment independently. Provide hands-on training to customers on equipment operation and preventive maintenance. Conduct installation and operational testing, identify root causes of issues, and implement effective solutions. Understand and interpret electrical, pneumatic, and hydraulic circuits of Branson products. Deliver technical support during pre-sales and post-sales phases, including commissioning and troubleshooting. Build strong relationships with customers to support long-term business success. Monitor service quality and maintain a No Charge Rate below 10%. Recommend equipment upgrades and solutions tailored to customer needs. Collaborate with internal teams to ensure seamless service delivery and continuous improvement. Who You Are: You are a proactive and solution-oriented professional who thrives in dynamic environments. You communicate clearly, take initiative, and work collaboratively across teams. You are committed to delivering exceptional service and building lasting customer relationships. For This Role, You Will Need: A bachelor's degree or higher in Engineering or a related field. 3+ years of experience in the welding or automation industry. Strong understanding of PLC (Mitsubishi) and HMI (Mitsubishi / Proface). Proficiency in Microsoft Office, especially Excel. Excellent communication skills in both Korean and English. Ability to work independently and as part of a team. Willingness to travel to support customer needs and projects. Experience with CAD tools and software programming is a plus. Preferred Qualifications That Set You Apart: You become comfortable with frequent field work and long-distance driving, and you maintain a strong focus on safety and customer service during travel. You have a valid driver's license and a clean driving record. You thrive in customer-facing roles and enjoy solving technical challenges on-site. You have experience working with ultrasonic, laser, or vibration welding systems. You are familiar with industrial automation systems and have hands-on experience with troubleshooting complex machinery. You are adaptable and able to lead multiple service requests with integrity and efficiency. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. ABOUT USWHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.ABOUT EMERSON Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go No calls or agencies please.