Customer Experience Center Specialist
5 개월전에
Participate in leading the Customer Experience Center.
Set and handle critical metrics related to the operation of the Customer Experience Center. Manage the scheduling and usage permissions for laboratories, training rooms, and meeting rooms within the Customer Experience Center. Provide professional responses to customer inquiries by relaying them to the relevant departments and personnel. Participate in laboratory safety management and monitor compliance with regulations.Engage in the overall operation of the Customer Experience Center.
Plan and implement educational events, conferences, and seminars that can propose Thermo Fisher Scientific's integrated value to customers. Propose appropriate corporate CVP to customers visiting the Customer Experience Center and identify business opportunities. Develop educational programs through the customer-tailored Online Learning Management System (Thermo Fisher Edu Center) to enhance the capabilities of corporate customer researchers, propose educational value, and lead industry workforce development trends.Participate in planning and driving customer events.
Analyze market environments to understand customer needs, collaborate with various departments to plan and complete diverse customer events accordingly. Lead on-site customer events, handle participant registration, and survey and analyze customer satisfaction.
Requirements:
Education (one or more of the following):
Biology-related fields: Biochemistry, Molecular Biology, Microbiology, Biotechnology, Genetic Engineering, or related subject areas Chemistry-related fields: Analytical Chemistry, Spectroscopy, Organic/Inorganic Chemistry, or related fields Food Engineering, Environmental Science, Public Health fields: Biochemistry, Genetics, General Chemistry, General Biology requiredExperience (one or more of the following):
Bachelor’s degree + 5+ years of relevant experience with Biology or chemistry. Master’s degree + 2+ years of relevant experience (Chemistry: composition, structure, properties of substances; Biology: genes, cells, proteins, pharmaceuticals, vaccines, other biological products) 3+ years of marketing or sales experience in related fields 3+ years of research, development, or production experience in laboratories, research institutes, or production sitesKnowledge, Skills, and Abilities:
Strong desire to learn and grow continuously Thorough and responsible nature Excellent interpersonal skills (both written and verbal) Organizational and time management skillsAdditional Qualifications:
Proficiency in English (required) Specialized knowledge and skills in the relevant field (certifications or proof preferred) Proficiency in Microsoft Office-
Customer Care Specialist
4 개월전에
Seoul, 대한민국 Kuehne+Nagel 풀타임JOB DESCRIPTION You will be part of our Air Logistics team, adding your expertise + skills to the delivery of customer excellence. Your Role You will be leading, directing + optimizing your local customer care team (CCL) to continuously provide customer excellence + sustainable growth across your scope of responsibility. Utilizing your strong...
-
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations and drive vision to take AWS Data Center Operations to the next level.We are looking for a Data Center Operation Manager...
-
Seoul, 대한민국 Cisco 풀타임What You'll Do As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand...
-
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임At Amazon Korea, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our...
-
Seoul, 대한민국 Kuehne Nagel 풀타임Support customers by providing information, answering queries, and resolving complaints in the Air Logistics team. Your Key Responsibilities Drive customer engagement, satisfaction, retention, and reactivation through close cooperation with Field Sales and Operational Care Center. Establish and strengthen operational relations with customers...
-
Seoul, 대한민국 Kuehne Nagel 풀타임Support customers by providing information, answering queries, and resolving complaints in the Air Logistics team. Your Key Responsibilities Drive customer engagement, satisfaction, retention, and reactivation through close cooperation with Field Sales and Operational Care Center. Establish and strengthen operational relations with customers...
-
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임AWS is looking for self-driven, well organized professional to aid with the inventory and fiscal processes related to our Data Center Operations in Korea. We are looking for someone to liaise with our suppliers and internal teams. Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills. You...
-
Data Center Security Manager
4 개월전에
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed professional to provide hands-on support to our Data Center Infrastructure Operations team across ICN Cluster. (Data Center Security Manager) As a DSM, you will be tasked with running day-to-day data center security operations, supporting and executing security projects and...
-
Assistant Manager
5 개월전에
Seoul, 대한민국 Hyatt Corporation 풀타임Assistant Manager - Guest Service Center Andaz Andaz Gangnam Seoul KR - 11 - SeoulGuest ServicesEntry Level ManagerFull-timeReq ID: SEO001890Local Summary The Assistant Manager - Guest Service Center is responsible to assist the Front Office Manager in managing the day-to-day operation of our Guest Service Center, which covers the hotel's...
-
Seoul, 대한민국 SAS 풀타임Associate Customer Success Renewal Specialist Job Locations KR-Seoul Requisition ID 20063725 Job Category Customer Success Travel Requirements None Associate Customer Success Renewal Specialist Base location: Seoul, South Korea On-site We’re a leader in data and AI. Through our software and services, we inspire customers around the...
-
Data Center Project Manager
5 개월전에
Seoul, 대한민국 Microsoft 풀타임Overview As a Microsoft Data Center Project Manager (DCPM) , you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of...
-
Seoul, 대한민국 Zimmer Biomet 풀타임At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...
-
Seoul, 대한민국 Ultra Clean Asia Pacific 풀타임Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every...
-
Customer Engineer
5 개월전에
Seoul, 대한민국 Nokia 풀타임About Nokia At Nokia we create the technology to connect the world. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that...
-
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임We are looking for an energetic, detail-oriented individual to join our AWS Data Center team. The team is committed to maintaining the critical physical infrastructure that supports Amazon Web Services. The Data Center Coordinator (DCC) is a support role that assists the entire Korea Data Center team and the expectation of DCC is to have ability to...
-
Seoul, 대한민국 Novo Nordisk 풀타임Are you passionate about driving commercial effectiveness? Do you have a knack for leading complex projects and teams? We are looking for a Customer Engagement Director to join our team and help us achieve our goals through empowered orchestration and data analytics. Read more and apply today for a life-changing career. About the department Our...
-
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임Amazon Web Services Korea is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining...
-
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임As an Mechanical Colo Engineer, you will work with internal business teams and with colocation vendors to identify, document, and resolve any operational/design deficiencies which could impact a site’s capability or availability. You will provide full life-cycle support to Data Centers from design inception through site improvement and maintenance. You...
-
Seoul, 대한민국 Amazon Corporate Services Korea LLC 풀타임Are you excited about Server Hardware, Linux, Network Technology and want to work in the Largest Cloud Data Centers in the World?If so, we want to meet you and to help grow your technical skills!Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing...
-
Technical Specialist
4 개월전에
Seoul, 대한민국 Microsoft 풀타임Overview Microsoft's Commercial Solution Area sets the sales strategy, leads technical sales, and operates as a hub for the Commercial Solution Areas and Support Services that power the Microsoft Cloud. We work closely with other Microsoft teams and partners, especially Customer Success, Marketing, and the STU, to ensure those solutions meet our...