Associate, Client Service, Korean/English Speaker, 2024
1개월전에
Onboarding Date: 8 July, 2 September 2024
About this role
As a Client Service Associate, your work is at the heart of what we do: you’ll be the link between our clients and the expert knowledge they seek.
To succeed in this role, you need to be motivated to deliver results for your clients and to achieve commercial goals. This is a communications-intense frontline role requiring a client-first mindset and the ability to multi-task across parallel workstreams. Throughout a fast-paced workday, you’ll work on urgent projects from investors, strategists, and dealmakers at top-tier client organizations. You’ll field incoming project briefs, quickly assess your clients’ exact knowledge needs (e.g. when due-diligencing an investment opportunity), and then find, outreach, and vet the experts most suited for each project. You will own and manage all aspects of client-to-expert interactions, including scheduling, rescheduling, and follow-up inquiries.
What you’ll do
Client service: Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project. Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness.Market context: Understand the project brief and the legal and regulatory environment in which your clients operate. Apply the compliance protocols to each situation.Expert recruiting: Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your clients’ projects. Commercial impact: Take on direct revenue responsibility and own monthly targets from the outset.What you’ll get
Client and senior executive facing responsibility from the get-go.The opportunity to make a measurable contribution to your business unit’s revenue growth and to achieve significant variable compensation reflecting your success.A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.An inspiring, high-energy, merit-based environment with ambitious peers.Requirements
Undergraduate degree, no subsequent experience necessary Track record of strong academic performance (minimum GPA of 3.4 or 2:1 equivalent) Extracurricular achievement throughout school and university Internship experience evidencing an interest in businessOutstanding communication skillsFluent Korean and English or C2 level is requiredCompensation and benefits
Expect total first-year compensation ranging from ₩59,900,000 (average performance) to ₩66,000,000 (very strong performance) consisting of (i) annual base salary of ₩43,000,000 and (ii) uncapped variable compensation linked to individual performance. The total annual salary of ₩43,000,000 consists of 1) basic salary; 2) fixed overtime allowance of estimated 40 hours overtime/month; and 3) meal allowance of ₩2,400,000/year Four major insurances Comprehensive employee health checkups worth KRW 600,000 every year (50% discount on health checkups for immediate family members)Paid leave up to 25 days depending on the length of the services 10 days of paid sick leave (in addition to annual leave), 6 months of maternity leave and 6 weeks of paternity leave Support for mobile phone communication expensesState-of-the-art office with amenities in the heart of Seoul; option to WFH each Friday.-
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