Customer Service Executive
1개월전에
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
The Role
The Customer Service Executive is responsible for managing channel partners sales order processing and ensures the smooth supply chain and inventory management and in compliance with the organization and local regulation.
What you will do:
Order Processing （5 customers,40%）
- Responsible in channel partners orders for printers, spare parts and consumables into SAP ERP system in a timely manner
- Provide order acknowledgements to partners confirming items, quantities and delivery dates of each PO within specified working day of receipt of order.
- Expedite orders, coordinate same day deliveries and provide shipment tracking information.
- Work with platforms, suppliers to ensure that the purchases, inventory is forthcoming to meet partners and liaise with freight forwards / customs clearance to obtain delivery dates for incoming goods. Liaise with 3rd party warehouses to ensure stock received is booked in within agreed guidelines.
Logistics/ Supply Chain (China, France,40%)
- Manage inter-company purchases and ensure inventory is available based on demand plan. Ensure that the organization purchase and planning activities are conducted in accordance with the Company policy, procedure and quality requirements.
- Validate billing from 3PL in relation to customs clearance, warehousing and transportation.
- Receive, coordinate and monitor all Partners orders from placement until final delivery and ensure these are delivered smoothly and timely through the supply chain.
- Contribute to establish and implement efficient import/export processes and procedures with compliance to relevant laws and regulations.
- Obtain import/export licenses conforming to trade compliance requirements from local government authorities in daily import/export operations.
- Follow up with third party logistics providers, couriers and customers for problem solving late or incorrect deliveries.
- Collaboratively work with functional groups to meet and/or resolve customer requirements
Compliance(10%)
- Ensure HS code and COO check implementation when necessary.
- Regular forwarder/broker communication and management to maximize efficiency and avoid trade compliance risk.
- Perform all of the above in accordance with our Quality Assurance and safety management systems.
Administrative(10%)
- Responsible in raising purchase order and requisition including invoice processing when needed
- Provide other administrative support as assigned.
What you need to have:
- Ideally degree educated with 3-5 years of sales order, logistics experience in an industrial environment with complex B2B interactions.
- Bi-lingual in both Korean and English to connect with local channel partners and the regional team Good knowledge of ERP & CRM ( Salesforce)
Key Competencies:
- Strong interpersonal and customer relationship management skills
- Knowledge and work experience within fast moving consumer goods and packaging industry
- Customer and results oriented and demonstrate great collaboration, attention to details, verbal and written communication skills
- Capable of handling multiple high pressure tasks and assignments simultaneously while staying focused and responsive to commitments and assignments
You’ll only be the right candidate if you are aligned to our values and culture:
- Collaborative entrepreneurial spirit
- Winning through customers
If you believe you match our values and have the experience we’re looking for, then apply We can’t wait to hear from you.
Work Arrangement : Hybrid
Salary Range : -
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
-
South Korea YVES SAINT LAURENT KOREA LLC 풀타임Description ROLE You will handle overall after-sales and customer services, working closely with the store employees and Kering customer service team. MISSION After Sales &Customer Service Executive delivers the highest level of customer service in After Sales in order to guarantee an outstanding customer experience and satisfy customer needs,...
-
Customer Service Analyst
1개월전에
South Korea Bolttech 풀타임Job Description In this position you will.... Build a customer experience that is connecting people with more ways to protect the things they love. Our CX mission is to provide Fast, Easy, and Flexible customer experiences powered by technology. By making it easier for people to protect the things they love, we want to change the way customers feel...
-
Customer Service
1개월전에
South Korea Snaphunt 풀타임The OfferFantastic work cultureBuilding Teamwork between other countriesThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating...
-
Customer Service
1개월전에
South Korea Snaphunt 풀타임The OfferFantastic work cultureBuilding Teamwork between other countries The Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating...
-
South Korea Raytheon Technologies 풀타임Unspecified Customer Business Director, North Asia Reporting to Regional Sales Business Director APAC as part of the Collins Defense Services Sales Team. The preferred location for this position is based in Japan and operating from a RTX/Collins Japan facility and remotely as required, however in case of an exceptional candidate Korea could also...
-
District Sales Executive
18시간전에
South Korea Expeditors 풀타임Job Description The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall organization and it's strategic goals. Initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, are the keys to achieving the performance objectives of the...
-
South Korea China Mobile International Limited 풀타임Senior Business Development ExecutiveAsia Pacific RegionKoreaKorea SubsidiaryBusiness Development ManagementMiddleApplyResponsibility Develop and grow CMI’s enterprise customers in Korea. Achieve sales target by the company, special focus on Cloud sales. Develop and execute sales strategies, explore new customers and business opportunity to...
-
F&B Service Expert
18시간전에
South Korea Marriott Executive Apartments 풀타임POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their...
-
South Korea China Mobile International Limited 풀타임Senior Business Development ExecutiveAsia Pacific RegionKoreaKorea SubsidiaryBusiness Development ManagementMiddleApplyResponsibility Develop and grow CMI's enterprise customers in Korea. Achieve sales target by the company, special focus on Cloud sales. Develop and execute sales strategies, explore new customers and business opportunity to maximize...
-
Events Executive
1개월전에
South Korea SUCCESSKOREA 풀타임채용제목 Events Executive (지원마감) 회사소개 특1급 호텔 업무내용/자격요건 담당직무 Events Manager (주임~대리급) - responsible for producing an outline of the event's needs...
-
Events Executive
1개월전에
South Korea SUCCESSKOREA 풀타임채용제목 Events Executive (지원마감) 회사소개 특1급 호텔 업무내용/자격요건 담당직무 Events Manager (주임~대리급) - responsible for producing an outline of the event's needs - check details as meeting space, lodging for guests, food and drink accommodations, telecommunications, audio-visual needs and transportation - draw up...
-
South Korea China Mobile International Limited 풀타임Assistant Business Development ExecutiveAsia Pacific RegionKoreaKorea SubsidiaryBusiness Development ManagementMiddleApplyResponsibilityResponsible for mCloud business selling functions such as Cloud, Cloud Connect and SD-WAN. To achieve revenue target assigned by the company. Maintain good customer relationship and support daily selling works. The ideal...
-
South Korea China Mobile International Limited 풀타임Assistant Business Development ExecutiveAsia Pacific RegionKoreaKorea SubsidiaryBusiness Development ManagementMiddleApplyResponsibilityResponsible for mCloud business selling functions such as Cloud, Cloud Connect and SD-WAN. To achieve revenue target assigned by the company. Maintain good customer relationship and support daily selling works. The ideal...
-
South Korea SUCCESSKOREA 풀타임채용제목 Public Sector Business Development Executive (지원마감) 회사소개 글로벌 소비재 / Global IT Services전문기업 업무내용/자격요건 담당직무 - Build and retain a world class public section sales team and responsible for generating and qualifying sales leads at scale and ...
-
South Korea SUCCESSKOREA 풀타임채용제목 Public Sector Business Development Executive (지원마감) 회사소개 글로벌 소비재 / Global IT Services전문기업 업무내용/자격요건 담당직무 - Build and retain a world class public section sales team and responsible for generating and qualifying sales leads at scale and creating/closing new sales opportunities. - Serve...
-
South Korea Snaphunt 풀타임The OfferGreat work cultureAttractive compensation packageOpportunities for career growth & developmentThe JobYour responsibilities will include:The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals.The ideal candidate has skills and demonstrates the ability to showcase our...
-
Senior Executive
4주전에
South Korea NielsenIQ 풀타임Job DescriptionABOUT THIS JOB At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our...
-
Senior Executive
4주전에
South Korea NielsenIQ 풀타임Job DescriptionABOUT THIS JOB At NielsenIQ, our obsession in helping our clients to grow through a comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our...
-
Field Service Engineer
5 일전에
South Korea Bio-Rad Laboratories, Inc. 풀타임The principal job function of the Field Service Engineer (FSE) is to provide after-sales field technical service support for Bio-Rad’s Laboratory Systems/Equipment. He/She will be the first line technical service support to our customers. His/Her responsibilities include, but not exclusive and effectively the area of responsibilities will be set by the...
-
공공 Account Executive
1개월전에
South Korea SUCCESSKOREA 풀타임채용제목 공공 Account Executive (지원마감) 회사소개 외국계 IT 기업 업무내용/자격요건 담당직무 Responsible for selling our products, solutions and services to Public customers. [자격요건] 1. Over 10 years of IT sales experiences including Notebooks, Desktops, NT(Linux) servers and Storages....
