GBS Customer Service Clerk

4주전에


Seoul, 대한민국 UPS 풀타임
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.


Job Description:

Job Summary:


Customer Service Clerk is responsible to handle customer pick up calls, Tracking, Tracing inquiries, Import and Export inquiries, with objective to provide quality telephone customer service.

CSR also responsible to follow up customer's inquires for offering quick and accurate resolution

Responsibilities:

  • Handle customer pick up calls, tracking, tracing inquiries, Import and Export inquiries, with objective to provide quality telephone customer service. (UPS서비스 관련 문의핸들링 및 클레임 처리)
  • Follow up customer's inquires for offering quick and accurate resolution. (UPS 고객서비스팀. 대표전화번호 응대 업무)
  • Handling customer complaints in professional manner (고객 응대)
  • Responds to customer queries to ensure timely manner to support customer satisfaction. (고객에 대한 문의 및 요구사항 처리)

Qualifications:

  • Minimum college or University Diploma/Degree or related discipline (최소 대학졸업장/학위 소지자)
  • Good command of English
  • Customer Focus (고객중심의 문제 해결 능력의 소유자)
  • Computer Literate
  • Excellent communication skills (뛰어난 의사소통능력)
  • Positive and able to work well in a team with excellent interpersonal skill (적극적 긍정적 마인드의 소유자)
  • Ability to demonstrate initiative and determination in a professional manner
  • Confident, trustworthy, customer-oriented and able to work in a fast paced environment

Working Hours:

  • 40 hours a week (Mon to Fri 09:00-18:00 / Break 12:00-13:00)

Location: 94-3, Mullae-Ro, Youngdeungpo-Gu, Seoul

Employee Type:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Company: UNITED PARCEL SERVICE

Category: Customer Services

Requisition Number: R

Location: Seoul,South Korea

  • Seoul, 대한민국 UPS 풀타임

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Seoul, 대한민국 UPS 풀타임

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Seoul, 대한민국 UPS 풀타임

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Seoul, 대한민국 UPS 풀타임

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Service Officer

    2 개월전에


    Seoul, 대한민국 BASF SE 풀타임

    BASF has been a committed partner to Korea since 1954. As a leading foreign investor in the chemical industry in Korea, BASF operates eight world-scale production sites in the country. The company also maintains the Electronic Materials R&D Center in Suwon. In addition, one R&D center for advanced Performance Materials solutions and two technical development...

  • Accounting Clerk

    4주전에


    Seoul, 대한민국 Conrad Seoul 풀타임

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Accounting Clerk

    4주전에


    Seoul, 대한민국 Hilton 풀타임

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Accounting Clerk

    4주전에


    Seoul, 대한민국 Conrad Seoul 풀타임

    DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

  • Customer Service Officer

    2 개월전에


    Seoul, 대한민국 BASF SE 풀타임

    BASF has been a committed partner to Korea since 1954. As a leading foreign investor in the chemical industry in Korea, BASF operates eight world-scale production sites in the country. The company also maintains the Electronic Materials R&D Center in Suwon. In addition, one R&D center for advanced Performance Materials solutions and two technical development...


  • Seoul, 대한민국 ABB 풀타임

    IS Service Delivery ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.This is a position...

  • Customer Services

    4주전에


    Seoul, 대한민국 SAP 풀타임

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • Seoul, 대한민국 Marken 풀타임

    Description Title: Customer Service Supervisor Job Purpose: To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies’...


  • Seoul, 대한민국 Schweitzer Engineering Laboratories 풀타임

    Schweitzer Engineering Laboratories seeks a Customer Service Representative to support our Sales and Customer Service division in our APAC region. We are looking for a values-driven, positive, and motivated professional who embodies strong attention to detail and problem-solving skills and will strive to provide excellent service to our customers.As a...


  • Seoul, 대한민국 Barco 풀타임

    Job Description Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case...


  • Seoul, 대한민국 Barco 풀타임

    Job Description Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. ...


  • Seoul, 대한민국 Barco 풀타임

    Job Description Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. ...


  • Seoul, 대한민국 BASF SE 풀타임

    BASF has been a committed partner to Korea since 1954. As a leading foreign investor in the chemical industry in Korea, BASF operates eight world-scale production sites in the country. The company also maintains the Electronic Materials R&D Center in Suwon. In addition, one R&D center for advanced Performance Materials solutions and two technical development...


  • Seoul, 대한민국 BASF SE 풀타임

    BASF has been a committed partner to Korea since 1954. As a leading foreign investor in the chemical industry in Korea, BASF operates eight world-scale production sites in the country. The company also maintains the Electronic Materials R&D Center in Suwon. In addition, one R&D center for advanced Performance Materials solutions and two technical development...

  • Manager, Customer Service

    2 개월전에


    Seoul, 대한민국 Stryker Korea Ltd. 풀타임

    Work Flexibility: Hybrid Summary This position holder is responsible for all order processing in compliance with company quality management and ethical standards. This position holder is required to provide customers with outstanding services as maintaining customer satisfaction and coordinating overall sales activities. This role requires close...


  • Seoul, 대한민국 Marken 풀타임

    Description Title: Senior Customer Service Associate Job Purpose: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. Main Duties and Responsibilities: To monitor all shipments on a daily basis to ensure that shipments are...