Field Service Engineer
6 개월전에
Job Overview:
We are seeking a distinguished Field Service Engineer to manage and oversee fluid handling and dispense pump systems within the Advanced Material Handling division at Entegris for the semiconductor industry. The selected candidate will play a crucial role in deploying and maintaining sophisticated technologies essential to semiconductor manufacturing capabilities. This position requires a deep understanding of mechanical and fluid dynamics systems, paired with a professional commitment to delivering superior technical support and customer service. The role involves significant travel and demands precise and proactive problem-solving in diverse operating environments.
Responsibilities:
Installation and Commissioning: Perform installation and commissioning of fluid handling and dispense pump systems. Ensure systems are operational to meet customer specifications.
Maintenance and Repair: Conduct routine and emergency maintenance and repairs to minimize downtime. Troubleshoot mechanical and electronic failures to the component level.
Customer Training and Support: Provide comprehensive operational and maintenance training to customers. Offer ongoing support and expert advice to ensure customer satisfaction.
Documentation: Keep accurate records of all service activities, including detailed service reports and parts inventory management.
Collaboration and Feedback: Work closely with product development teams to suggest improvements for future product enhancements and troubleshoot current systems.
Safety Compliance: Adhere to all safety protocols and regulations while on-site and in the field.
Qualifications: (Knowledge, Skills and Abilities, Education, Experience)
Educational Background: Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or related field) or equivalent practical experience.
Professional Experience: Up to 3 years of experience in field service engineering, including fresh graduates with a strong academic background and internships relevant to fluid handling and dispense pump systems in the semiconductor industry.
Technical Skills: Proficiency in diagnostic software and tools, understanding of technical schematics, and familiarity with semiconductor manufacturing processes.
Soft Skills: Excellent problem-solving, organizational, and communication skills. Ability to work independently and as part of a team.
Additional Requirements: Willingness to travel up to 70% of the time and availability for on-call emergency response.
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