Customer Services - Seoul - SAP와 관련된 현재 작업
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Customer Service Supervisor
6 개월전에
Seoul, 대한민국 Marken 풀타임Description Title: Customer Service Supervisor Job Purpose: To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies’...
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Seoul, 대한민국 Schweitzer Engineering Laboratories 풀타임Schweitzer Engineering Laboratories seeks a Customer Service Representative to support our Sales and Customer Service division in our APAC region. We are looking for a values-driven, positive, and motivated professional who embodies strong attention to detail and problem-solving skills and will strive to provide excellent service to our customers.As a...
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Seoul, 대한민국 Barco 풀타임Job Description Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case...
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Customer Services Engineer
2 개월전에
Seoul, 대한민국 Barco 풀타임Job Description Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. ...
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Seoul, 대한민국 Barco 풀타임Job Summary: Technical Support Specialist responsible for ensuring customer satisfaction and cost efficiency through installation, maintenance, and technical support of AV systems. Job Description: Review site specifications and conditions to develop installation plans, prepare products and tools, and verify delivery compliance. Provide technical support...
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Seoul, 대한민국 Barco 풀타임**Job Summary:** Technical Account Manager role involves providing technical support and expertise to customers, resolving issues, and ensuring customer satisfaction and cost efficiency.Review site specifications and conditions, develop installation plans, and verify delivery compliance to ensure smooth product installation.Resolve customer issues, provide...
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Seoul, 대한민국 Barco 풀타임Job Description Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. ...
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Customs Service Specialist
2 개월전에
Seoul, 대한민국 BASF SE 풀타임BASF has been a committed partner to Korea since 1954. As a leading foreign investor in the chemical industry in Korea, BASF operates eight world-scale production sites in the country. The company also maintains the Electronic Materials R&D Center in Suwon. In addition, one R&D center for advanced Performance Materials solutions and two technical development...
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Customs Service Specialist
2 개월전에
Seoul, 대한민국 BASF SE 풀타임BASF has been a committed partner to Korea since 1954. As a leading foreign investor in the chemical industry in Korea, BASF operates eight world-scale production sites in the country. The company also maintains the Electronic Materials R&D Center in Suwon. In addition, one R&D center for advanced Performance Materials solutions and two technical development...
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Seoul, 대한민국 Zimmer Biomet 풀타임At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...
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Manager, Customer Service
2 개월전에
Seoul, 대한민국 Stryker Korea Ltd. 풀타임Work Flexibility: Hybrid Summary This position holder is responsible for all order processing in compliance with company quality management and ethical standards. This position holder is required to provide customers with outstanding services as maintaining customer satisfaction and coordinating overall sales activities. This role requires close...
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Seoul, 대한민국 Marken 풀타임Description Title: Senior Customer Service Associate Job Purpose: To provide an enhanced level of customer services and operational support. Customer Services agent will deal with shipment specific and other service-related issues. Main Duties and Responsibilities: To monitor all shipments on a daily basis to ensure that shipments are...
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GBS Customer Service Clerk
2 개월전에
Seoul, 대한민국 UPS 풀타임Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Seoul, 대한민국 adidas 풀타임Purpose & Overall Relevance for the Organization: Deliver a best in class consumer service to adidas online and offline consumers including after sales service and delivery excellence and ensure all processes and procedures to maintain excellent levels of consumer service Key Responsibilities: Manage order handling (order rejection, cancel,...
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Application Architect
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Are you an experienced cloud architect/developer who can assist our customers in architecting, developing and re-engineering applications that can fully leverage the AWS Cloud? Do you like to work on a variety of game changing projects, at the forefront of application development and cloud technology adoption?In order for applications to be cloud optimized...
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Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임Are you a Security, Risk, and Compliance specialist who can address the challenges of migrating systems and workloads to the Cloud? Are you skilled at helping customers and partners address their information security requirements using Cloud computing architectures? Do you want to learn the very latest in Cloud services and apply that knowledge to some of...
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Cloud Architect
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임At Amazon Web Services (AWS), we’re hiring highly technical cloud computing architects to help our customers develop technical expertise and capacity, while also collaborating with our customers and partners on key engagements. Our consultants will deliver Pilot projects, topical workshops, and lead implementation projects. Professional Services engage in...
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Seoul, 대한민국 Amazon Services Korea LLC 풀타임At Amazon Web Services (AWS) Professional Services, we're hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and partners...
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Cloud Architect
5 개월전에
Seoul, 대한민국 Amazon Web Services Korea LLC 풀타임At Amazon Web Services (AWS), we’re hiring highly technical cloud computing architects to help our customers develop technical expertise and capacity, while also collaborating with our customers and partners on key engagements. Our consultants will deliver Pilot projects, topical workshops, and lead implementation projects. Professional Services engage in...
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Customer Engineer
5 개월전에
Seoul, 대한민국 Nokia 풀타임About Nokia At Nokia we create the technology to connect the world. Developing and delivering the industry's only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that...
Customer Services
2 개월전에
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.
ABOUT THE CUSTOMER SERVICES & DELIVERY ACADEMY
SAP Customer Services & Delivery team supports our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.The Customer Services & Delivery Academy is a 12-18mth graduate program to start your career. This program consists of classroom-based learning with rotation opportunities with a predefined focus role within the business.
Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.
THE ROLE IN BUSINESS TRANSFORMATION SERVICES
Business Transformation Services (BTS) provides transformation consulting, enterprise architecture guidance and change management advisory services from SAP, playing a predominant role in pursuing the Customer Value Journey strategy. We work with strategic customers and Partners at the executive program level to achieve simplified Best-Run Business capability. We help accelerate business value realization out of SAP and other IT investments leveraging customers insights and tool-based approach, along with our long-established experience and the consolidated partnership with the ecosystem.The mission of BTS is to support our customers in their SAP application enabled business transformations across the entire life cycle (i.e. from the value identification, through change implementation to the business benefit realization phase) and holistically in all domains of change (processes, organization and governance, people, and technology).
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:
- Interest in innovative topics, a natural curiosity, and the capability to learn how to translate those into customer digital transformation strategy
- Basic understanding of the mutual interdependencies between the business and IT aspects of customers transformation programs
- General knowledge of the latest trends in information technology, preferably SAP Cloud solutions and services and their relevance for customers business
- Preferred Enterprise Architecture or Analytics exposure for recent customer digital transformation and data-driven decision making journey
EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES
- Bachelors degree, or equivalent tertiary study
- 0-3 years' work experience with customer facing roles
- Team player with ability to work independently and take ownership of assigned tasks
- Good listener with excellent communication skills, empathetic, collaborative
- Resourceful self-starters with strong interpersonal skills who are eager learners
- Interested in technology, innovation, and how digital platforms can solve business challenges
- Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
- Preferred Enterprise Architecture or Analytics experience
EXPECTATIONS AND TASKS (DURING ACADEMY)
- Learn and understand the Customer Services portfolio for the respective solution areas and delivers according to service specifications
- Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
- Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
- Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
- Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
- Build and maintain relationships with internal and external stakeholders
- Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
- Adapt to knowledge on new technologies in a consistently dynamic and changing environment
EXPECTATIONS AND TASKS (POST GRADUATION)
- Support the planning and execution of solution deployments, solution testing and issue resolution
- Leverage the capabilities of SAP's latest technology platform(s) and reinforce their benefits
- Support the transformation towards the Intelligent Enterprise
- Support the implementation and operation of technical system landscapes
- Support setup and connectivity of integrated system landscapes (on-premise, cloud and hybrid), applying state-of-the-art methodologies
- Support technology components-specific expert consulting
- Support the delivery of system optimization services
- Support the delivery of customer workshops and trainings
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.
We win with inclusion
SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ) . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
